Asset Manager, Datacenter Infrastructure and Services

Responsibilities

The TikTok Infrastructure Engineering team is looking for a Data Center Asset Management & Logistics to develop and drive Data Center asset lifecycle management. This includes the aspects of managing the inbound and outbound logistics, cycle count , and supporting decommissions. A hyper-scaled data center comprises a massive hardware demography - product category, original manufacturer, years of warranty, cost, and efficiency. The individual we're looking for would be a fast learner who is able to grasp critical information, apply best practices, hands-on and devise plans for execution.

Responsibilities:
- Be responsible for data center asset lifecycle management: covering the entire process from receiving to retirement for all core IDC equipment including racks, rPDU, servers, networks (switches/OTNs/optics/AOC/etc), cables, cooling liquid, etc.
- Conduct daily operations including inbound and outbound asset management, cycle count, RMA, relocation, decommission, inventory management, etc. Act as the first point of escalation of all asset management operational related matters for assigned regions.
- Standardize SOP and promote best practices across the global regions, and incorporate SOPs & practices into asset management systems.
- Monitor operational KPIs; report asset accuracy and discrepancies, and drive asset accuracy improvements.
- Interface with Finance, Internal Audit, and security teams to ensure asset mgmt compliance & security.
- Collaborate with cross-functional teams such as Sourcing, Procurement, Server Engineering, Network Engineering, and Platform for operational activities.

Qualifications

Minimum Qualifications:
- Bachelor's degree in a technical field, or equivalent practical experience
- Experience in executing multiple tasks simultaneously in a fast-paced, ambiguous environment
- Experience in collaborating with individuals across internal and external organization and other geographies.
- Must have a "hands-on" approach to accomplish all necessary tasks
- Familiarity with CMDB, ITAM, or equivalent systems
- Self-driven and adaptive to a diverse-cultural environment
- Professional proficiency level is required in English.

Preferred Qualifications:
- 3 years of Supply Chain and Logistics-related experience within the Data Center space
- Experience with data center hardware, including servers and network equipments.
- Analytical skills to query data sources and extract insights from complex data.

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