Asset Manager - Data Center Infrastructure Services
Responsibilities
The TikTok Datacenter Infra team is looking for a Data Center Asset Management & Logistics to develop and drive Data Center asset lifecycle management. This includes the aspects of managing the inbound and outbound logistics, cycle count , and supporting decommissions. A hyper-scaled data center comprises a massive hardware demography - product category, original manufacturer, years of warranty, cost, and efficiency. The individual we're looking for would be a fast learner who is able to grasp critical information, apply best practices, hands-on and devise plans for execution.
Responsibilities:
- Be responsible for data center asset lifecycle management: covering the entire process from receiving to retirement for all core IDC equipment including racks, rPDU, servers, networks (switches/OTNs/optics/AOC/etc), cables, cooling liquid, etc.
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- Conduct daily operations including inbound and outbound asset management, cycle count, RMA, relocation, decommission, inventory management, etc. Act as the first point of escalation of all asset management operational related matters for assigned regions.
- Standardize SOP and promote best practices across the global regions, and incorporate SOPs & practices into asset management systems.
- Monitor operational KPIs; report asset accuracy and discrepancies, and drive asset accuracy improvements.
- Interface with Finance, Internal Audit, and security teams to ensure asset mgmt compliance & security.
- Collaborate with cross-functional teams such as Sourcing, Procurement, Server Engineering, Network Engineering, and Platform for operational activities.
Qualifications
Minimum Qualifications
- Technical bachelor's degree and 4+ years of data center supply chain & logistics experience
- Expertise in CDN site delivery processes, with a track record of ensuring end-to-end data traceability and real-time CMDB/asset system updates during receiving, deployment and handover
- Hands-on experience in CDN procurement, capable of managing the full PO-to-receipt-to-reconciliation cycle independently
- Familiarity with CMDB, ITAM or similar systems
- Detail-oriented, data-driven and solution-focused; skilled in variance analysis and driving issue closure
- Strong communication and stakeholder management skills
- Self-motivated, adaptable to multi-cultural environments
Preferred Qualifications
- Hands-on experience with data center hardware infrastructure, including servers and network equipment.
- Strong analytical capabilities to query diverse data sources and derive actionable insights from complex datasets.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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