AI Data Operations Intern (TikTok Live) - 2026 Start (BS/MS)

Responsibilities

About the Team
The livestream industry has seen tremendous growth in recent years and has become the next growth driver for TikTok global business. It also brings great joy to users globally and it creates a new channel for our creators to show themselves.

We are looking for talented individuals to join us for an internship in 2026. Internships at our Company aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at our Company.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to Our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
We support credit-bearing internship registration, subject to the intern's school requirements and company approval.
Successful candidates must be able to commit to either of the following Internships
- From May to August (onboard by 11 May 2026)

Responsibilities
-Ensure high-quality content benchmarking across BPO teams, support the setup, onboarding, and training of new BPO teams. Manage policy clarifications, calibrations, and arbitration processes. Analyze BPO team performance to identify knowledge gaps and systemic issues.
-Handle content labeling for specific queues based on cross-functional business requirements, analyze labeled content to identify trends and provide insights to project teams and independently manage quality evaluation initiatives, delivering actionable analytical insights.
-Train models using large datasets of labeled content to improve decision-making accuracy. Enhance model capabilities through iterative training and reinforcement learning, assist in data preparation, cleaning, and structuring for training purposes. Improve model accuracy by testing and fine-tuning, highlight the algorithm team with supporting examples for any potential gaps in LLM decision making draft, revise, and quality-check content to explore and enhance the synergy between human input and data in LLM training.
-Analyze moderation and labeling data from multiple queues to derive a process or market specific trend/correlation. Arrange supporting data points for impact analysis and solution planning.
-Custodian of all quality specific artifacts for the content moderation scope, generating creative solutions, including the use of technology and tools, to enhance the quality of both individual and team outputs.

Qualifications

Minimum Qualifications:
- Currently pursuing an Undergraduate/Master in Business, Data Science, Computer Science, Information Technology, Communications, or a related discipline.
- Proficiency in data analysis and visualization tools such as Excel, Tableau, Power BI, or similar
- Basic understanding of machine learning concepts and Large Language Models (LLMs)
- Strong ability to analyze complex datasets, identify patterns, and generate actionable insights
- Fluency in both written and spoken English is essential as it will be utilized as the primary language for daily work.

Preferred Qualifications:
- Able to review and analyze potentially disturbing content with objectivity, professionalism, and emotional resilience
- Strong analytical skills with the ability to translate data into actionable insights, influence strategy, and drive impactful solutions
- Highly adaptable, proactive, and self-motivated, with a proven ability to thrive in fast-paced and constantly evolving environments
- Solid understanding of machine learning principles, including model evaluation metrics and optimization techniques
- A deep interest in LLMs, human behavior and user experience is essential. The ideal candidate is an enthusiastic learner who finds engagement with diverse case studies and annotators stimulating

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com