AI Data Analyst - AI Data Service Operations (Safety Model Operations)
Responsibilities
Our Company will be prioritizing applicants who have a current right to work in Singapore, and do not require Our Company's sponsorship of a visa.
About the Team
The AI Data Service and Operations (ADSO) team is responsible for providing safety and non-safety data annotation services and search operation services for all of the company's international products, which can also help international products build their own data ecological security.
The Safety Model Operations [SMO] team within ADSO is responsible for building, optimizing, and maintaining machine learning models and operational processes that support TikTok's Trust & Safety systems. We ensure that automated safety models perform effectively in identifying harmful content, mitigating risks, and maintaining a safe user environment across regions.
What will I do?
1. Responsible for end-to-end project delivery management for content safety model training and evaluation data - from requirements analysis and solution design to execution and continuous optimization - ensuring projects are completed efficiently and with high quality.
2. Deeply understand business goals and data requirements from algorithm, product, and other teams. Lead the development and iteration of data production strategies, transforming complex business problems into actionable, scalable data solutions.
3. Establish and continuously optimize standardized processes, operational guidelines, and quality systems for data production. Identify efficiency bottlenecks and quality risks, and improve delivery efficiency and stability through mechanism design, tooling, and automation.
4. Act as the core driver of projects, coordinating with algorithm, product, annotation, operations, and other cross-functional teams. Manage project timelines, identify and resolve blockers and risks to ensure objectives are met.
5. Build quality assessment and retrospective mechanisms for project delivery. Use data monitoring, root cause analysis, and case studies to drive continuous improvement in delivery quality and team effectiveness, while establishing reusable best practices.
Qualifications
Minimum Qualifications
1. Bachelor's degree or higher in Statistics, Mathematics, Computer Science, Data Science, Information Systems, or related fields along with 3 years of relevant working experience.
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2. Solid foundation in statistics, capable of independently completing full analysis cycles; proficient in descriptive statistics, distribution analysis, correlation analysis, hypothesis testing, and other standard analytical methods.
3. Expert-level SQL skills for writing complex queries with consistent, reproducible results. Proficient in Python or R for data analysis, with experience using visualization tools such as Tableau, PowerBI, or Looker.
4. Strong interest in machine learning and large model data operations, with understanding of the basic pipeline: "data production - model training - model evaluation".
5. Clear logical thinking, strong attention to detail, and high standards for data quality. Excellent presentation and communication skills, able to clearly convey analytical findings and business recommendations to teams from diverse backgrounds.
6. English as working language; strong communication, coordination, problem-solving, and project driving abilities.
Preferred Qualifications
- Experience in machine learning, model evaluation, or data operations.
- Experience with multilingual data processing.
- Familiarity with content safety/moderation business.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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