Agency Solutions Manager - Global Business Solutions - UK (Fixed-Term Contract)

Core responsibilities:
- Partner deeply with one major agency group to drive revenue growth, improve campaign performance, and deepen TikTok adoption across that agency's client portfolio.
- Build trusted relationships with key stakeholders across the agency group, including Heads of Performance, Business Directors, investment teams, strategy leads, and activation specialists.
- Identify commercial opportunities within the agency patch and translate them into focused account plans, education programmes, and activation initiatives aligned to that group's priorities and planning cycle.
- Act as a performance consultant to agencies by advising on media strategy, auction dynamics, creative best practice, measurement approaches, and campaign optimisation.
- Lead strategic conversations grounded in internal and external data, producing clear narratives that support investment decisions and long-term business planning.
- Design and deliver agency education, workshops, and enablement programmes tailored to that agency group, increasing product understanding, improving execution quality, and accelerating adoption of TikTok solutions.
- Support agencies with campaign troubleshooting, issue resolution, and operational escalations, working closely with cross-functional teams to remove friction and improve service levels.
- Collaborate with sales, product, measurement, marketing science, operations, and support teams to structure and execute strategic initiatives that drive business outcomes.
- Capture feedback, agency needs, and product gaps from the partnership, and help shape internal priorities through clear, actionable recommendations.
- Contribute to agency-facing narratives around performance, measurement, and full-funnel effectiveness, helping position TikTok as a core growth partner.

Qualifications

Minimum Qualification(s):
- Experience in digital advertising, media, platform consultancy, agency partnerships, or client solutions, with a track record of driving commercial and performance outcomes.
- Strong understanding of performance marketing fundamentals, including campaign setup, optimisation, bidding, measurement, attribution, and reporting.
- Proven experience working with agencies, agency groups, or complex partner organisations in a consultative, revenue-focused, or client-facing role.
- Ability to build credibility with a wide range of stakeholders and influence decision-making across both agency and internal teams.
- Strong analytical and problem-solving skills, with the ability to turn data into practical recommendations and growth opportunities.
- Excellent communication and presentation skills, with confidence leading strategic discussions in a fast-paced environment.
- Highly organised and able to manage multiple agency priorities, projects, and deadlines with sound judgement.

Preferred Qualification(s):
- Experience working directly with a UK holding company or major agency network.
- Strong understanding of the UK media agency landscape and how planning, investment, activation, and measurement decisions are made within a major agency group.
- Experience developing focused programmes such as agency education plans, joint business initiatives, or performance improvement frameworks within a major agency partnership.
- Familiarity with measurement solutions, data integrations, incrementality approaches, and broader full-funnel media strategy.
- Experience collaborating with cross-functional teams to solve operational issues and deliver strategic projects end to end.
- Entrepreneurial mindset with the ability to work through ambiguity, identify opportunities quickly, and turn ideas into action.

Client-provided location(s): London, United Kingdom

Job ID: TikTok-7655234758432491781

Employment Type: OTHER

Posted: 2026-06-25T21:25:19