Agency Partnerships Manager (APM) - Global Business Solutions - São Paulo
Responsibilities
Team Introduction
At TikTok, our Global Business Solutions (advertising) team plays a crucial role in generating revenue by promoting our advertising solutions, onboarding new clients, driving effective ad campaigns, and more. As the TikTok community continues to grow at an unprecedented rate worldwide, our GBS team leads groundbreaking projects that are transforming the advertising industry in real time.
About the Role
This position sits within the Brazil Agency team and focuses on connecting TikTok's vibrant and growing creators and users with the brands and businesses they know and love. The Agency Partnerships Manager (APM) is responsible for hitting revenue goals, building relationships with advertising agencies, and helping agencies drive business results on TikTok through product consultation, education, and support. Success as an APM requires strong sales skills, a strong partnership with Client Solutions Managers (CSM), problem-solving skills, attention to detail, and the ability to thrive in a dynamic and changing environment.
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Responsibilities
- Become an expert in TikTok solutions for businesses and adapt recommendations quickly to suit varying agency needs;
- Lead account planning process that aligns agency and TikTok resources to maximize opportunities;
- Create compelling sales presentations and proposals utilizing internal and external data;
- Grow revenue, educate, and lead strategic conversations with clients and navigate complex relationships;
- Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues;
- Spearhead client education on products and give product updates to advise on the best approach to drive business outcomes for clients and agencies;
- Work cross-functionally within sales and other TikTok teams to drive revenue and increase customer satisfaction;
- Identify opportunities to improve ad products and the customer experience;
- Drive new business opportunities by leveraging deep expertise in performance media (paid search, social, programmatic, and display campaigns) to optimize sales outcomes;
- Collaborate with clients and internal teams to design and execute data-driven growth strategies, ensuring measurable ROI through advanced performance marketing tactics.
Qualifications
Minimum Qualifications
- 7+ years of direct agency experience, having done media sales, brand advertising, and/or online advertising experience;
- Experience within digital media (i.e., Digital TV CTV, OTT, social media, etc.);
- Drive new business opportunities in the technology sector by leveraging deep expertise in performance media (paid search, social, programmatic, and display campaigns) to optimize sales outcomes;
- Collaborate with clients and internal teams to design and execute data-driven growth strategies, ensuring measurable ROI through advanced performance marketing tactics;
- Proven experience in performance media (paid search, paid social, programmatic, and display campaigns), with a strong track record of driving measurable ROI;
- Solid background in sales or business development within the technology sector, combining commercial skills with data-driven marketing expertise;
- Professional proficiency in English is required because the role involves frequent communication with global teams and stakeholders across global markets.
Preferred Qualifications
- Track record of building compelling presentations leveraging industry and internal proof points;
- Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying;
- Proven ability to establish relationships with advertisers, agencies, and C-level relationships;
- Track record of delivering and exceeding revenue goals;
- A team player and collaborator.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.