Agency Partnership Manager - SMB, TikTok Korea
Responsibilities
About the team:
TikTok's SMB (Small-Mid Business) Team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, and drive revenue and growth. From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals through TikTok for Business, no matter how big or small.
We're looking for a dynamic, aspirational SMB Agency Partnership Manager with a digital advertising background to join our growing Account Management team in Korea covering the Korean market. You will be a crucial member of a growing team that will partner with high value SMB advertisement agencies in a one to many structure with the goal of activating, nurturing and growing accounts. You will establish and strengthen your client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to help shape and sell scalable solutions to grow and support SMB customers.
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1. Building relationships and alliances with agencies, identifying and analyzing their needs and challenges, providing training, etc
2. Increasing sales of agencies, managing numbers and deals, and developing strategies and action plans.
3. Planning and implementing events and other activities to encourage more agencies to use our service in the Korean market
4. Discovering problems in existing operations through collaboration with other departments and team members to resolve them
5. Accumulating knowledge and providing feedback to internal marketing, product, and operations departments
6. Promotion and support of various projects, e.g. package drafting/sales expansion, product sales expansion, operational improvement
Qualifications
Minimum Qualifications
- At least 5 years of experience in advertising sales at advertising agencies, digital platforms, or ad tech companies.
- Tenacious negotiating skills and the ability to propose solutions from the customer's perspective.
- Experience in proposing new advertising media.
- Ability to enthusiastically collaborate and drive projects with other regions in English.
- High level of Korean proficiency and English both oral and written for business communication, organizational prowess, analytical acumen to interpret data and trends effectively, and ability to work with APAC and global partners.
Preferred Qualifications
- Experience in sales activities for the SMB market in Korea.
- Experience in sales activities for both Performance ads and Branding ads.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.