Agency Partnership Manager - SMB, TikTok Japan

Responsibilities

About the team:
TikTok's SMB Team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, and drive revenue and growth. From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals through TikTok for Business, no matter how big or small.

We're looking for a dynamic, aspirational SMB Agency Partnership Manager with a digital advertising background to join our growing Account Management team in Japan covering the Japanese market. You will be a crucial member of a growing team that will partner with high value SMB advertisement agencies in a one to many structure with the goal of activating, nurturing and growing accounts. You will establish and strengthen your client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to help shape and sell scalable solutions to grow and support SMB customers.

Responsibilities:
1. Building relationships and alliances with agencies, identifying and analyzing their needs and challenges, providing training, etc
2. Increasing sales of agencies, managing numbers and deals, and developing strategies and action plans.
3. Planning and implementing events and other activities to encourage more agencies to use our service in the Japanese market
4. Discovering problems in existing operations through collaboration with other departments and team members to resolve them
5. Accumulating knowledge and providing feedback to internal marketing, product, and operations departments
6. Promotion and support of various projects, e.g. package drafting/sales expansion, product sales expansion, operational improvement

Qualifications

Minimum Qualification:
- At least 5 years of experience in advertising sales at advertising agencies, digital platforms, or ad tech companies.
- Tenacious negotiating skills and the ability to propose solutions from the customer's perspective.
- Experience in proposing new advertising media.
- Ability to enthusiastically collaborate and drive projects with other regions in English.
- Japanese proficiency at business level
- Smooth internal communication in English is required to ensure effective collaboration.

Preferred Qualifications:
- Experience in sales activities for the SMB market in Japan.
- Experience in sales activities for both Performance ads and Branding ads.