Agency Partner Manager, TikTok Shop Ads - Scaled Growth Italy

Responsibilities
- Raise the Bar
- Be results-focused, grow Shop Ads revenue, and lead commercial conversations with agencies across your book of business.
- Serve as a TikTok Shop Ads subject matter expert, providing strategic guidance on product adoption, campaign strategy, and optimization to align marketing objectives with e-Commerce business outcomes.
- Identify and create compelling sales propositions using internal and external data that can be pitched at scale with minimal customization.
- Make Your Own Discoveries
- Grow a deep, up-to-date understanding of TikTok Shop's product developments, market trends, vertical dynamics, and competitor activities to provide clients with a holistic view of success strategies.
- Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve agency and merchant issues.
- Assume Ownership
- Lead end-to-end engagement activities for TikTok Shop merchants, including prospecting, onboarding, project planning, and supporting activation and incubation programs to ensure a strong start and sustainable growth.
- Oversee campaign setup, performance monitoring, and ongoing optimization; deliver actionable insights and recommendations to maximize ROI and client satisfaction.
- Drive net-new advertiser activation through your agencies and identify programmatic ways to do this at scale.
- Embrace Change as an Opportunity
- Have a growth mindset: learning when you don't understand, accepting challenges and solutions-oriented feedback; viewing the fast-evolving e-Commerce landscape and uncertainty as an opportunity to thrive.
- Collaboration Creates Value
- Seek to support new team members as they learn about our products and processes. Share your knowledge and empower your peers.
- Build strong relationships and liaise with cross-functional teams (including direct sales, TTS AMs, TSP Managers, and GMPT) on structuring and executing operational and strategic initiatives to drive client success and revenue impact.

Qualifications

Minimum Qualification(s):
- Experience in advertising sales, business development, digital marketing, or eCommerce account management/client services with direct client management experience.
- Experience working with agencies, TSPs (TikTok Shop Partners), or in an agency partnership-type role.
- Ability to influence buy-in, build strong relationships, and establish trust with stakeholders while prioritizing and managing a high-volume book of business, tasks, and projects within a fast-paced environment.
- High oral and written fluency in Italian and in English is required, as the role involves direct client communication across the Italian markets served by the business

Preferred Qualification(s):
- Solid knowledge of online advertising and e-Commerce fundamentals (campaign setup, optimization, KPIs, ROAS, GMV).
- Commercially minded and self-driven with strong instincts to identify and drive revenue opportunities, with a proven track record of achieving quantitative targets.
- Strong problem-solving skills, able to independently analyze situations and deliver client-focused solutions in a scaling organization.
- Entrepreneurial mindset - quick learner with a proactive mindset, eager to take initiative, adapt quickly, and deliver results in a fast-paced environment.
- Creative, outside-the-box thinker and strategist with a team player and collaborator mentality.

Client-provided location(s): Milan, Italy

Job ID: TikTok-7649009906461378869

Employment Type: OTHER

Posted: 2026-06-08T20:19:02