Agency Operations Project Intern (TikTok Live) - 2026 Start (BS/MS)
Responsibilities
About the Team
The LIVE Operations team is obsessed with everything to do with TikTok LIVE. Our focus is to continually champion and optimize TikTok LIVE through working with creators to ensure a creative, fun and safe space for all of our users.
The LIVE Operations team is looking for an enthusiastic Emerging Creator Operations Manager Intern to cover an employee's leave and help us grow the next generation of Top LIVE Creators. In this role, you will be working with beginner creators to incentivize them to grow and monetize more consistently through education, campaigns and promotions.
This role requires someone who is structured, strong communicator, master executor, and great data analyst, as you will have to constantly measure success in order to iterate your strategies.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.
We are looking for a highly motivated Agency Operations Intern to join our TikTok LIVE team. This role is ideal for someone who thrives in fast-paced environments, takes initiative, and is eager to bring clarity and structure to a rapidly-scaling business.
You will work directly with the team to streamline processes, organize knowledge, and support agency operations, helping us reduce chaos and build a solid foundation for growth.
What you will be doing
- Streamline operations: Support the team by mapping workflows, identifying gaps, and proposing improvements to make processes more efficient.
- Knowledge master sheet: Build and maintain a central knowledge hub (best practices, guidelines, SOPs, playbooks) to ensure clarity and alignment across the team.
- Agency support: Assist in onboarding new agencies by organizing documentation, guiding them through policies, and helping them access growth tools.
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- Team enablement: Act as the operational backbone of the team, ensuring meeting notes, action trackers, and follow-ups are clear and documented.
- Ad-hoc projects: Contribute to business development and agency growth initiatives when needed, with a focus on structure and organization.
Who you are
- Initiative-taker - you don't wait to be told what to do; you see problems and act.
- Organized and structured - you can bring order to chaos and keep multiple tasks moving in parallel.
- Quick learner - you can pick up new tools, processes, and concepts fast.
- Communicator - clear in writing and speaking, with the ability to simplify complex ideas.
- Team player - collaborative, reliable, and able to support colleagues in a high-pressure environment.
Qualifications
- Currently pursuing or recently completed a Bachelor's or Master's degree in Business, Communications, Management, or a related field.
- Strong organizational and problem-solving skills.
- Excellent command of English; additional European languages are a plus.
- Comfortable with Excel/Google Sheets, PowerPoint.
- Passion for the creator economy, live streaming, or digital media.
Privacy Statement:
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.