Agency Operations (AM) Project Intern (TikTok LIVE) - 2026 Start (BS/MS)
Responsibilities
Team Introduction
The TikTok LIVE team is looking for an enthusiastic LIVE Agency Operations Intern to support the team. This is a fixed term opportunity (approximately 6 months) that will support the growth of TikTok LIVE agencies in Spain.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
About the Role
We are looking for a highly motivated and proactive Agency Operations Intern to support the growth and management of TikTok LIVE agencies. This role will work closely with the Account Management team to drive agency revenue growth, operational excellence and ensure high value agency development within the ecosystem.
Key Responsibilities:
- Support Agency Managers in day-to-day management of senior agencies.
- Monitor and analyze key performance metrics (e.g., revenue, creator activity, retention, recruitment, etc) to identify growth opportunities and risks
- Assist in designing and executing growth strategies and action plans for high-potential agencies
- Track progress of key initiatives and ensure timely follow-up and execution
- Help prepare performance reports, business reviews, and insights for internal and external stakeholders
- Coordinate with cross-functional teams to support agency needs and escalations
- Support the rollout of training programs and best practices to improve agency capabilities
What You Will Learn
- How to manage and scale top-tier agencies
- Deep understanding of TikTok LIVE monetization and creator growth strategies
- Exposure to high-impact projects and strategic decision-making
- Cross-functional collaboration in a fast-growing global environment
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Qualifications
Minimum Qualification:
- Bachelor's degree or above
- Experience in Account Management, Operations, Consulting, or Business Development
- Fluent in Spanish and English to manage Spanish speaking agencies
- proficiency in Mandarin is required to collaborate effectively with cross-functional teams based in Mandarin-speaking markets, where Mandarin is the primary working language.
- Outstanding communication, negotiation and persuasion skills, with the ability to articulate complex concepts effectively.
- Result-oriented, good data analysis skills and strong adaptability to thrive in a fast-paced work environment
Preferred Qualifications:
- Strong interest in the creator economy, live streaming, and agency ecosystem
- Highly adaptable and quick learner
- A kind team player with strong communication and stakeholder management skills
- Results-driven with strong data analysis skills and comfortable in a fast-paced environment
- Highly proactive, with a clear and solution-oriented mindset; persistent, and execution-driven
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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