Agency Management Graduate (TikTok Live TW) - 2027 Start (BS/MS)

Responsibilities

Team Introduction
TikTok LIVE-Regional Operations-TW aims to empower a safe, authentic, and inclusive LIVE environment and provide the best real-time experience that cultivates a sense of belonging, enhances real-life experience, enables diverse businesses and provides economic opportunities for people to interact in real-time. Members with high motivation to grow gather, and there is a culture of open discussion from a qualitative and quantitative point of view.

We are looking for talented individuals to join our team in 2027. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at our Company.
Successful candidates must be able to commit to an onboarding date by end of year 2027. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:
- Support and manage the operations of Live Internationalization TCNs (TikTok Creator Network), serving as a key point of contact for TCN-related needs and requests.
- Conduct daily follow-ups on TCN issues and product feature feedback; identify recurring challenges across regional TCNs and contribute to solution optimization.
- Develop and refine SOPs, document best practices, and standardize operational processes to improve scalability and service quality.
- Track key performance indicators (KPIs) and operational metrics for TCNs; monitor project milestones and ensure smooth execution of ongoing initiatives.
- Participate in localization strategy planning and execution, adapting global initiatives to the Japan market.
- Collaborate closely with cross-functional teams (e.g., product, strategy, data, creator management) to enhance operational efficiency and ecosystem performance.
- Take increasing ownership of independent projects as you grow in the role.

Qualifications

Minimum Qualifications
- Individuals who are completing or have recently completed a Bachelor's/ Master's/ PhD degree.
- Fluency in written and spoken Chinese and Japanese is needed to manage stakeholders in mandarin speaking markets and Japan local market
- Passionate about live streaming, with a solid understanding of live content formats and engagement mechanics
- Strong data awareness, logical thinking, and the ability to think independently
- High sense of ownership and responsibility; strong self-learning ability; detail-oriented, reliable, execution-driven, and with strong communication skills

Preferred Qualifications
- Experience in student leadership, project management, internships, or startup activities
- Experience working with data analysis tools (e.g., Excel, SQL, BI tools) is a plus
- Understanding of Japan's creator ecosystem and live-streaming trends is a plus