Actor Governance Policy Specialist, Governance Operations, TikTok Ads

- Build operationally actionable standards by clarifying evidence requirements, decision guidelines, reasoning and write up standards, and applicable conditions, improving interpretability
- Maintain policy documentation and version control mechanisms to ensure updates are clear, traceable, and consistently executable by frontline teams
2. Consistent Decision Making and Policy Adoption
- Establish a steady operating loop with Account Suspension Operations and Appeals teams to continuously capture high frequency disputes, ambiguous boundaries, and execution pain points
- Lead edge case reviews and codify outcomes into policy clarifications, decision trees, reviewer guidance, and reusable decision templates
- Run calibration and enablement mechanisms to align policy understanding and reduce inconsistency across reviewers, teams, and regions
3. Risk Pattern Insights and Effectiveness Evaluation
- Identify emerging risk patterns and policy loopholes through case reviews, operational signals, and trend monitoring, then propose targeted policy responses with closed loop actions
- Define and track policy health metrics such as decision consistency, appeal outcome distribution, false positive signals, and review and appeals efficiency to guide iteration
- Conduct postmortems for major policy changes and high impact events, converting learnings into long term mechanisms and documentation updates
4. Cross functional Execution and Systemization
- Partner with Product, Engineering, Legal, Compliance, and relevant risk stakeholders to align on policy objectives, key trade offs, and release timelines
- Translate policy requirements into executable processes and system capabilities, including SOPs, evidence chain standards, escalation pathways, workflow optimization, and automation opportunities
- Provide timely policy guidance during high risk incidents and drive follow up actions into durable governance mechanisms

Qualifications

Minimum Qualifications:
- 3+ years of experience in Trust and Safety, ads integrity, risk governance, policy operations, anti fraud, or related fields
- Strong policy writing and structuring skills, able to turn complex cases into clear standards and operational guidance
- Proven cross functional collaboration skills, able to align stakeholders and drive closure in ambiguous situations
- Strong problem solving and risk judgment, able to identify patterns and propose practical governance solutions

Preferred Qualifications:
- Experience with ads ecosystem governance, account integrity, enforcement policy, or appeals operations
- Data literacy with SQL or dashboards to validate trends and evaluate policy impact
- Experience partnering with Product and Engineering to translate policy into enforceable workflows or system logic
- Familiarity with evidence standards, investigation workflows, and enforcement consistency mechanisms

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $86400 - $195320 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA

Job ID: TikTok-7608275680944326917

Employment Type: OTHER

Posted: 2026-02-19T19:57:57