Account Manager Graduate - SMB (Italian/Spanish) - 2026 Start (BS/MS)

Responsibilities

Our team looks after Small & Medium size businesses (SMB). You will be a crucial member of a growing team that will partner with SMB advertisers in a one to many structure with the goal of activating, nurturing and growing accounts in EMEA markets. You will look to establish and strengthen your client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.

We are looking for talented individuals to join our team in 2026. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at TikTok.

Successful candidates must be able to commit to an onboarding date by end of year 2026. Please state your availability and graduation date clearly in your resume.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:
- Be results focused, grow revenue, educate and lead strategic conversations with SMB clients and agencies. Identify and create compelling sales propositions utilising internal and external data for clients in specific regions, industries or objectives that can be pitched en masse with minimal customization.
- Conduct thorough market research to identify new business opportunities and industry trends. Prospect, qualify, pitch and close new business opportunities for the TikTok Ads Platform. Onboard new clients onto the TikTok Ads Platform and set them up for long-term success. Develop strategies for prospecting, activation, and early-stage retention.
- Grow a deep understanding of TikTok's products, processes and tools. Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues.
- Work with small and medium clients to optimize and improve the performance of their TikTok campaigns and identify programmatic ways to do this at scale. Understand their business objectives and determine the right course of action with a view on helping them grow their business.

Qualifications

Minimum Qualifications:
- High oral and written fluency in English, and also Italian and/or Spanish is a must. Our team works with stakeholders from both Spain and Italy and will be required to communicate effectively with them.
- Previous account management or sales experience - internships/placements and academic work experience counts!
- Passionate about TikTok marketing, and up for the challenge of building something from the bottom up.
- Critical thinking, analytical skills with an entrepreneurial and proactive mind-set.
- Team working skills, ability to adapt to a fast-paced, international work environment with a passion for making an impact.
- Strong attention to detail and a proven ability to balance priorities and meet deadlines.

Preferred Qualifications:
- Final year or recent graduate.
- Experience working with revenue targets in a fast paced, client-facing environment.
- Demonstrable experience or knowledge of the marketing/social media/advertising industry with a strong understanding of the digital advertising ecosystem, knowledge of the market SMB landscape is a plus.

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