Account Management Project Intern, Textiles & Furniture (E-Commerce) - 2026 Start (BS/MS)

Responsibilities

In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Textiles & Furniture team focuses on driving category growth across home textiles and furniture, including bedding sets, tables and chairs, and mattresses by managing seller performance, optimizing pricing strategies (e.g., campaign deal hunting and daily best price), scaling content supply (Live and Video), collaborating with creators to drive affiliate sales, and expanding product assortment. The team also works closely with cross-functional stakeholders to enhance both user and seller experience and unlock new growth opportunities.

Responsibilities:
1. Seller Management
- Onboard and Incubate low & mid-tier sellers selling Textiles & Furniture Category (the number of sellers depending on team capacity)
- Build and maintain relationship with Sellers, negotiate and secure best deals based on campaign or seasonality
- Push seller go-LIVE and upload new video to increase Live duration, number of Live sessions and number of Video
- Discover new collaborative opportunity fit into sellers' short-term and long-term development plan and platform key direction such as Ads investment, Creator collaboration
- Maintain high service quality provided by sellers on the platform to enhance the shopping experience for buyers by ensuring low cancellation and return rates, fast delivery times, and other key factors that drive higher conversion rates and customer satisfaction.
- Manage mid- and long-tail sellers by leveraging scalable incubation and management programs and tools adoption to enhance performance and efficiency.
- Grow long-tail assortments and develop collaboration with long-tail creators to boost affiliate-driven GMV for the Category
2. POC for internal project
- Price competitiveness
- Campaign deal hunting
- Update data team performance weekly

Qualifications

Minimum Qualifications:
- Actively enrolled university student
- Strong communication & interpersonal skills
- Highly motivated to learn about social commerce, enthusiastic and shows initiative
- Strong analytical skills with good knowledge of Microsoft Office (Excel, ppt), AI tool is a plus

Preferred Qualifications:
-Collaborative and open to changes and challenges
- Proactive and constructive

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com