Account Management Intern (TikTok Shop - Home & Living), 2026 Summer (BS/MS)
1 week ago• London, United Kingdom
Responsibilities
Joining the e-commerce team will give a holistic view of how to grow and scale merchants and sellers on the TikTok Shop platform, spearheading in the social commerce space. Working directly with merchants, creators and talented colleagues, learning and collaborating directly with the Account Management (AM) team.
The AM team is the primary owner of the success of merchants on TikTok Shop and their responsibility spans across multiple areas including merchant onboarding, merchant growth, reporting and cross-functional initiatives. In this team you will have the opportunity to see all phases of a merchant's lifecycle on the platform and support them in being successful on TikTok Shop. The Home & Living category is an exciting one, that will give you insights into products, sellers, creators and customers across diverse categories, such as Sports & Outdoors, Toys, Collectibles or Pets.
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Be part of the action, supporting Account Management teams & sellers on their growth journey:
- Supporting the Account Management team with merchant operations: preparing seller business reviews, providing clear data analysis, troubleshooting issues
- Research industry trends, market themes, and competitor analysis and provide insights and recommendations on key seasonalities, products and initiatives that will influence the sellers' growth on TikTok Shop
Hone your entrepreneurial skills and business acumen!
- Manage small-scale merchants and support their growth journeys and how to maximise their TikTok Shop experience
- Collaborate with the Creators team experts to make sure creators have visibility on the best products our category offers
Be at the heart of our operations!
- Collaborate with Live/Campaign Ops to ensure effective Live and campaign delivery and resolve any technical hurdles
- Become an expert in the utilisation of tools for reporting, budget control, promotional spending and content management systems
We are looking for talented individuals to join us for an internship in 2026. Internships at TikTok aim to offer students industry exposure and hands-on experience. Turn your ambitions into reality as your inspiration brings infinite opportunities at TikTok.
Internships at TikTok aim to provide students with hands-on experience in developing fundamental skills and exploring potential career paths. A vibrant blend of social events and enriching development workshops will be available for you to explore. Here, you will utilize your knowledge in real-world scenarios while laying a strong foundation for personal and professional growth. It runs for 12 weeks.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible. Please state your availability clearly in your resume (Start date, End date).
[EMEA Start Dates]
- June 8th, 2026
- June 22nd, 2026
- July 6th, 2026
Qualifications
Minimum Qualifications:
- Currently studying a Bachelor's degree or above, graduating after fall 2026.
- Able to commit to working for 12 weeks during Summer 2026
- Understanding of TikTok and TikTok Shop from a customer perspective/in-app experience
- Experience working with Excel and delivering actionable insights
- Data-driven, strong execution with attention to detail, good communication, collaborative, and good time management skills
Preferred Qualifications:
- Graduating December 2026 onwards with the intent to return to degree program after the completion of the internship.
- Work experience (in E-Commerce), ideally in account management
- Strong understanding of content, especially TikTok, Instagram, YouTube, and other content-driven platforms.
- Data-driven, strong execution with attention to detail, good communication, collaborative, and time management skills
- Comfortable working in a fast-paced and dynamic environment. Super self-driven, able to work under pressure and enjoy building things from scratch.
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy
Client-provided location(s): London, United Kingdom
Job ID: TikTok-7532494912476104978
Employment Type: INTERN
Posted: 2025-08-05T04:35:50
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.