Senior Director, Technology Partner - Corporate Segment

Senior Director, Technology Partner - Corporate Segment

Are you a strategic advisor who combines deep technology expertise with exceptional business acumen? Do you thrive as the trusted bridge between business leaders and technology teams-someone who can both architect solutions and influence executive decision-making?

Join our Commercial Engineering Organization as a Senior Director, Technology Partner, where you'll serve as the embedded technology liaison for our Corporate business segment - work closely with product management and engineering teams, amplifying the segment's technology capabilities and ensuring alignment with broader business goals.

About the Role

As the Senior Director, Technology Partner - Corporate Segment, you are the critical link between business strategy and technology delivery. You'll operate at the intersection of both worlds-bringing sufficient technology depth to create solutions and design roadmaps, while possessing the strategic and communication skills to advise executives and drive business outcomes. You'll proactively manage the relationship between business leadership, product leadership and technology teams, ensuring seamless communication, educated decision-making, and swift resolution of critical issues before they become escalations.

What You'll Do:

Strategic Alignment & Partnership

• Serve as the strategic technology partner to Corporate Segment, building deep relationships and credibility to influence decision-making at the executive level
• Proactively educate business leaders on the Commercial Technology Systems ecosystem, capabilities, constraints, and strategic direction
• Translate technical capabilities, trade-offs, and constraints into business language that drives informed strategic decisions

• Own all technology-related escalations from the Corporate segment, serving as the single point of contact
• Leverage your technology expertise to rapidly diagnose issues, determine root causes, and orchestrate resolution across technology teams
• Identify patterns in escalations to surface underlying technology or process gaps and drive preventative solutions

• Maintain comprehensive visibility into the Corporate segment's technology landscape, including Tax & Trade, Legal, and Risk product portfolios
• Own and evolve the multi-year technology roadmap for the Corporate segment, balancing business priorities with technical dependencies and modernization needs
• Collaborate with enterprise architecture to define solution approaches that balance business requirements with technical feasibility and scalability.
• Champion technology standardization across the Corporate product portfolio while accommodating segment-specific needs

• Build awareness and understanding across Corporate business teams regarding Commercial Tech Systems capabilities, roadmaps, and dependencies
• Create clarity around technology processes, timelines, decision-making frameworks, and "the how" of technology delivery

• Lead Corporate segment through complex technology stack migrations and transformations, ensuring business continuity
• Support the Commercial Process and Systems Program (CPSP) initiatives by aligning technology and process simplification with segment needs
• Monitor and communicate technology dependencies, modernization efforts, and impacts to business goals and technical debt
• Drive technology-enabled business outcomes, leveraging emerging trends in AI/ML, data analytics, and cybersecurity to inform strategy

• 10+ years combining strategic technology leadership with hands-on technology experience, demonstrating both the ability to drive technology strategy and the depth to architect solutions
• Exceptional communication and influencing skills: You can command the room with senior executives, translate technical complexity into business clarity, and have the gravitas to challenge and guide leadership thinking
• Strong technology foundation: Deep enough understanding of enterprise technology systems, architectures, and platforms to design solutions, evaluate trade-offs, and guide technical teams.
• Proven escalation management expertise: Track record of owning critical issues end-to-end, diagnosing root causes, and driving resolution across organizational boundaries
• Deep business acumen: Ability to understand business strategy, market dynamics, and operational challenges-and connect them to technology solutions and roadmaps
• Strategic problem-solving capability: You see patterns, identify root causes, and design solutions that address systemic challenges across both business and technology dimensions
• Proven ability to partner effectively in highly matrixed organizations, building trust and credibility with diverse stakeholders at all levels

• Strong familiarity with core commercial platforms such as SAP, Salesforce, and Conga-enough to understand capabilities, constraints, and integration patterns
• Experience with AI/ML applications, data analytics platforms, and their strategic business impact
• Knowledge of cybersecurity trends and ability to integrate security considerations into technology planning
• Background working within Corporate business segments (Tax & Trade, Legal, Risk, or similar domains)
• Experience leading through periods of significant technology transformation or organizational change
• Understanding of Digital Ethics, Responsible Technology development, and Green IT practices

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.