Project Manager, Legal Software Professional Services, Asia

Project Manager, Legal Software Professional Services, Asia

The role requires the person to work closely with other project team members, peer project managers and partner consulting teams. The person will provide consulting services to external clients, manage and lead projects to successful outcomes for clients and Thomson Reuters, and be the partner to clients by providing deep subject matter expertise and helping them adopt technological change.

About the Role

In this opportunity as Project Manager, Legal Software Professional Services, Asia, you will:

Owns the delivery of Legal Software project implementations for customers across Corporates and Legal Firms

• Drives the successful delivery of global projects pertaining to the implementation of Thomson Reuters Legal Software products, namely HighQ, Contract Express and Legal Tracker.
• Establishes strong project governance practices, leading clients to implement, adopt and retain Thomson Reuters products.
• Can scope out a small/mid/large projects based on business requirements and achievable benefits.
• Can create Statement-of-Work and workplans. Can direct and guide the customer and teams to on-time and on-budget completion for both time and material and fixed fee projects.
• Manages portfolio level profitability to achieve financials KPIs.

• Builds strong client relationships, leveraging those relationships to drive upsell and cross sell
• Brings strong functional and domain knowledge on Legal process transformation. Serves as a "trusted business advisor" to clients.
• Engages with General Counsels, lawyers and IT departments, leading conversations and guiding decisions
• Manages client relationships, especially at C-levels and Department Heads.
• Provides subject matter depth and expertise to team.

• Spends a portion of time managing team or providing guidance.
• Has autonomy to make exceptions that follow established guidelines.
• Responsible for cost of own team/project, and/or contributing to forecasting budgets and recommending expenditure.
• Responsible for quality and timeliness of own work, as well as accountability for members of the team.
• Gives advice to team members and colleagues on functional matters.
• Broad decision making authority for routine issues.
• Provides key insights and formulates recommendations to the broader function.

• Strong experience in project management, legal advisory, professional services or consulting experience in a client-facing roles.
• Strong experience in Legal Tech industry, implementing or managing technology-enabled transformations or process changes.
• Experience in adopting or implementing technology in legal function in Firms or Corporates, with a good understanding of how technology can bring efficiencies and key challenges involved
• Specialized Industry knowledge required:
  • Deep experience in enterprise scale legal software implementation or product companies
  • Deep domain and functional expertise in Legal Operations, with strong understanding of legal process in Corporates and Legal Firms.
• Must possess strong cross team/group/org collaboration skills; ability to foresee and analyze project risks, develop risk management plan and mitigate subsequent issues.
• Must have high-powered analytical skills and the ability to understand concepts and situations that require quick decision for mitigation.
• fluent in written and spoken English and Mandarin.
• The position requires up to 25% travel.

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.