Manager, Software Development Engineering

Why is this job important?

Are you ready to shape the future of news delivery with cutting-edge technology? Join the Reuters News Agency technology team, where you will be leading a team of talented technologists to harness the power of generative AI and machine learning to revolutionize content creation, enrichment, and discovery. In this pivotal role, you will develop and enhance business-critical applications and services that deliver impactful news text, photos, and videos globally. Be at the forefront of technology, addressing real-world challenges and shaping the future of news delivery with innovative solutions.

About The Role

• Leading and developing a team of talented software engineers.
• Communicating with product and business owners to analyze requirements, translating them into technical design and preparing functional/technical specification documents.
• Researching and identifying new technologies that can be leveraged to address business critical problems, improve application performance, reduce cost and maintain quality.
• Developing and enhancing software systems that handle content creation, enrichment and delivery on a massive scale with low latency.
• Collaborating with the Quality Assurance team to prepare test plans/test cases and define test execution methodology and perform tests. Identifying and fixing any defects.
• Working closely with the system operations team to ensure system stability and maintain high availability 24/7/365.

• A passion for evaluating and adopting new technologies.
• 3+ years' experience working as a software engineering manager.
• 8+ years' experience working in a software development related role.
• A bachelor's or higher degree in Computer Science, Mathematics, Engineering, or related discipline.
• Self-motivated, cooperative team member abilities.
• Strong and demonstrable programming skills in one or more modern computer languages such as Python, Java and JavaScript
• Knowledge and experience with SQL/NoSQL database such as MySQL and AWS DynamoDB.
• Knowledge and experience with data representation formats such as XML and JSON.
• Knowledge of cloud technologies, preferably AWS.
• Knowledge of AI/ML techniques.
• Experience with Prompt Engineering.
• Experience building Retrieval Augmented Generation (RAG) Applications.
• Experience building Web Services.
• Experience developing search solutions using Elasticsearch, OpenSearch, Solr, or Lucene.
• Experience developing cloud-based solutions, preferably in AWS, notably Lambda, SNS/SQS, S3, ECS, EC2.
• Experience with Linux platform and related tools including shell scripting.
• Experience with containers (Docker) and container orchestration and management.
• Experience in development of networked services (TCP, UDP, HTTP, etc.).
• Experience with Python and/or Java.
• Experience with CI/CD.
• Experience with Automated Unit Testing.
• Understanding of Low Latency Programming Concepts and Techniques.
• Knowledge of Asynchronous Programming and Threading Concepts.

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.