Database Engineer

Thomson Reuters (TR) is the world's largest international multimedia company. With approximately 20,000 employees, TR has more than 300 offices in 93 countries. The technology organization within TR is a centralized unit providing shared software and services to TR business units across the globe.

We are looking to add a Database Engineer to our ORACLE Support database team. This global team interacts directly with key technical groups, collaborating to implement change and provide support for major databases systems that deliver data to the critical, revenue generating applications that drive the TR business. These systems rely upon MS SQL and Sybase database software running on versions of Windows operating systems.

About the role:
Technology (70%) -- Database Support

• Provide primary support for critical, complex production Oracle databases
• Troubleshoot, investigate and drive resolution of incidents
• Administration of Oracle on Unix/Linux environments
• Perform Oracle Systems Database Administration across multiple Oracle database environments and ensure continuous 24x7 operation and availability in support of mission critical internal production applications.
• Strong operational familiarity with RAC on Oracle 11g/12c/19c and above.
• Operational Familiarity in Cloud technologies and RDS.
• Any Cloud migrations or Database Migrations to Cloud will be an added advantage.
• Knowledge on PostgreSQL or Cloud RDS will be an advantage
• Support database backup/recovery using storage technologies such as NAS and RMAN etc.
• Manage backup/recovery and provide Disaster Recovery planning.
• Contribute to the continued development and documentation of operational and application related database standards and procedures
• Pro-actively identify database issues and resolutions.
• Provide support outside of normal office hours when necessary and appropriate to support major database implementations or to react to highly critical database production issues. (emergency and infrequent pre-planned occurrences

Ongoing Education and Training

• Learn and stay current on the features and functionality of ORACLE databases and other flavors of Database , focusing on technology to improve performance, availability, reliability, stability and work efficiencies.
• Learn and stay current on standard database solutions designed by the Systems Engineering Database group.

Leadership and Communication (15%)

• Translate highly technical solutions/problems into clear language useful to audiences at varying technical levels
• Prepare high-quality technical documentation, present it clearly to interested parties
• Communicate professionally when interacting across staff levels and internal/external customers
• Mentor and coach Associate database engineers and peers
• Research and develop team leadership skills.
• Management and Administration (5%)
• Contribute to and influence a variety of work streams concurrently
• Set individual goals that are consistent with business goals
• Participate in initiatives to define, measure, and report on database quality and stability

Business Acumen and Strategy (10%)

• Has broad knowledge of Thomson Reuters product lines and supported technologies
• Collaborates with peers, Design & Engineering DBAs and managers to determine system strategy and how best to implement and support it.

About you:

• Bachelor's Degree - Computer Science, technical or engineering degree preferred
• Should have a good or strong knowledge of the Oracle Core DB Architecture.
• 3+ years in the IT field with at least 2 years of DBA responsibilities in Oracle environments.
• Familiarity with AWS - EC2 and other cloud environment is preferable.
• Any Cloud migrations or Database Migrations to Cloud will be an added advantage.
• Knowledge on PostgreSQL or Cloud RDS will be good.
• Experience in Oracle Installation, Configuration and Upgrades
• Experience with Oracle replication technologies such as Dataguard, Streams and Golden Gate will be added advantage.
• Ability to problem solve in high pressure situations
• Ability to quickly learn and adapt to changes in database technology
• Excellent analytical and problem-solving skills
• Ability to work effectively as part of a team via excellent verbal and written communication, as well as independently toward assigned goals

#LI-DD3

What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.

Client-provided location(s): Mexico City, Mexico

Job ID: thomson-1318977140

Employment Type: FULL_TIME

Posted: 2025-10-21T20:11:50