AI Senior Data Engineer

We are looking for an AI Senior Data Engineer to design and develop our data transformation initiatives as we build the data foundation to drive our marketing strategy to enhance our internal and external customer experiences and personalization. We are seeking a Data Engineer driven by a passion for analyzing and devising solutions, someone who thrives on starting from the customer's perspective and excels at solving complex, ambiguous challenges. This is a mission-critical role with substantial scope, complexity, executive visibility, and has a large opportunity for impact.

You will be instrumental in developing and implementing data solutions that enhance the strategic management and utilization of customer data across our technology stack. Collaborating closely with engineering teams, you will leverage platforms such as Treasure Data's AI Foundry and Thomson Reuters' Open Arena to build and deploy AI agents and drive the hands-on implementation of AI-powered marketing data solutions with measurable business impact.

If you are passionate about creating a seamless customer experience and being hands-on Data & AI enabled solution development, this is the role for you!

About the Role

In this role as an AI Senior Data Engineer, you will:

• Independently own and manage assigned projects and meet deadlines, clearly communicating progress and barriers to manager and stakeholders.
• Design, develop, and maintain robust data pipelines to process large datasets from diverse sources, ensuring seamless data flow and integration across systems
• Develop and deploy AI models within data pipelines to automatically detect and correct errors, standardize formats, and validate data in real-time, ensuring consistency and reliability across datasets
• Develop and own comprehensive technical roadmaps for AI-powered data platform integration with detailed architecture plans and implementation timelines
• Work closely with data scientists, software engineers, and stakeholders to understand data requirements, provide technical support, and effectively communicate complex data concepts to non-technical audiences
• Serve as a visible Subject Matter Expert on our Customer Data Platform, maintaining up-to-date awareness of industry trends, cutting-edge technologies, and best practices on relevant topics including unified customer profiles, deterministic and probabilistic matching, identity graphs, data enrichment, etc.
• Create and design data models, schemas, and database structures in Snowflake and the Customer Data Platform.
• Gather and analyze data from various touchpoints, including online interactions, transactional systems, and customer feedback channels, creating a comprehensive customer profile that presents a 360-degree view.
• Actively identify and propose innovations in data practices that evolve capabilities, improve efficiency or standardization, and better support stakeholders.
• Shift Timings: 2 PM to 11 PM (IST).
• Work from office for 2 days in a week (Mandatory).

• Bachelor's or master's degree in data science, business, technology, or an equivalent field.
• Strong Data Engineering background with 7+ years of experience working on large data transformation projects, related to customer data platforms, Identity Resolution, and Identity Graphs.
• Solid foundation in SQL and familiarity with other query engines, along with hands-on experience with Snowflake, AWS Cloud, DBT, and Real-time APIs.
• Strong programming skills in Python and experience with AI/ML frameworks (TensorFlow, PyTorch, LangChain, OpenAI API)
• Exposure to Gen AI, capable of leveraging AI solutions to address complex data challenges.
• Excellent oral, written, and visual (Power point slides) communication skills, especially in breaking down complex information into understandable pieces, telling stories with data, and translating technical concepts for non-technical audiences.
• Strong ability to organize, prioritize, and complete tasks with a high attention to detail, even in the face of ambiguity and environmental barriers.
• Knowledge of marketing or digital domains and of professional services industry, especially legal, tax, and accounting is a plus.
• Experience in working in iterative development and a solid grasp of agile practices.
• Proficient in configuring and implementing any industry-leading customer data platform, including data integration, segmentation, and activations is a must.
• Expertise in using Presto for querying data across multiple sources and Digdag for workflow management, including the ability to create, schedule, and monitor data workflows.
• Knowledge of machine learning and AI concepts, including supervised and unsupervised learning, neural networks, and deep learning.

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.