Staff Engineer

TJX Australia

At TJX Australia, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Processing Centers, Corporate Offices, or our TK Maxx Retail Stores, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

We're looking for a skilled Staff Engineer to lead the design, delivery, and evolution of store technology across a large multi‑site retail environment. In this role, you'll shape the technical roadmap, guide engineering decisions, and ensure our store systems are secure, stable, and future‑ready.

• Partner with architecture and product teams to define the IT roadmap for Store and Loss Prevention technology.
• Lead and mentor engineers, providing guidance on solution design, architecture, and best practice implementation.
• Act as Lead Engineer on medium‑to‑large initiatives, handling prioritisation, technical decisions, and issue resolution.

• Lead discussions on design approaches, deployment patterns, and execution strategies for new store technologies.
• Evaluate and manage third‑party vendors, contracts, and services to support large‑scale technical rollouts.
• Work with Project Managers to break down complex initiatives into actionable, well‑structured delivery plans.

• Ensure all engineering work aligns with enterprise security and operational compliance requirements.
• Embed security-by-design principles into all solutions and technical decisions.

• Contribute to lifecycle planning and roadmaps for store systems and hardware.
• Develop documentation, SOPs, and transition processes that ensure smooth handover to offshore IT support teams.

• Experience leading technical teams and driving high‑quality delivery outcomes.
• Strong critical thinking, problem‑solving, and influencing skills.
• Excellent verbal and written communication with a variety of stakeholders.
• Demonstrated experience managing vendors, contracts, and service partners to achieve measurable delivery outcomes.

• Proven experience designing and deploying IT solutions across multi‑site retail environments.
• Strong knowledge of Microsoft technologies; Windows Serve, Active Directory, Group Policy
• Experience building and managing Microsoft Endpoint/Server images and SOPs.
• Knowledge of Mobile Device Management (MDM) platforms and Android devices.
• Familiarity with POS, Payments, Inventory Management, and Loss Prevention systems.

• Deep understanding of IT security principles and secure solution design.
• Ability to develop and document robust Standard Operating Procedures for IT support.