Sr. Manager - Retirement Benefits

TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

The Opportunity: Contribute To The Growth Of Your Career

At the TJX Companies we aim to support our large, global, and complex workforce in a variety of ways and offer benefit packages that are competitive in the markets where we operate and align with the talent needs of our business. We have a range of well-being programs across our global business focused on physical, financial, and emotional wellness.

We are seeking a Senior Manager of Retirement Benefits to help shape and deliver best-in-class retirement and financial wellness experiences for our Associates. In this high impact role, you will have the opportunity to influence retirement strategy at scale and lead the administration, and engagement of complex retirement programs while providing trusted expertise, white-glove Associate support, and strong governance across the organization. This is a hybrid position based in our Marlborough, MA office.

What You Will Do

• Lead the design, administration, and compliance of defined contribution and defined benefit plans, including 401(k), Puerto Rico plans, pension, and non-qualified programs
• Serve as a subject matter expert across IRS, DOL, and ERISA requirements, plan governance, audits, and regulatory changes
• Partner with Finance, Legal, vendors, fiduciaries, and external advisors to ensure plan excellence, compliance, and cost efficiency
• Deliver high-touch financial education through 1:1 consultations, workshops, and tailored resources that empower Associates at all levels
• Act as the escalation point for complex retirement and financial wellbeing inquiries
• Guide vendor relationships, RFPs, renewals, and operational improvements
• Analyze participation, behavior, and plan performance data to drive continuous improvement and inform leadership decisions
• Support fiduciary committees, investment reviews, reporting, and strategic planning

• Bachelor's degree or equivalent relevant experience
• 5+ years of experience managing large scale retirement plans and financial wellness programs
• Deep knowledge of DC/DB plans (qualified and non-qualified) and ERISA, IRS, and DOL regulations
• Proven ability to translate complex plan provisions into clear, actionable guidance
• Thorough understanding of plan design options and market availability
• Strong vendor management, analytical, and project management skills
• Exceptional customer service skills with a white-glove, Associate-first mindset
• Strong interpersonal and communication skills with the ability to influence and build effective working relationships with internal and external partners in a rapidly changing environment
• Demonstrated experience communicating/presenting with all levels of leadership; exhibits recognizable, confident executive presence and self-awareness.
• CEBS, QKA/QPA, CFP, or similar certifications a plus