Secretary

TJX Europe

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

We are looking for a Secretary to join our Distribution team, providing high‑quality secretarial and PA support to the Distribution Director and Site General Managers. Based in either or Walsall or Stoke Processing centre, this is a key role requiring outstanding organisational skills, discretion, and the ability to prioritise in a fast‑paced, collaborative environment. Acting as a trusted partner, you will ensure the smooth coordination of diaries, meetings, communications, and departmental activity, while building strong relationships across TJX.

• Proactively handle complex and contending diaries, meetings, and key business activities, using sound judgement and tact
• Organise and coordinate meetings and events, including agendas, papers, minutes, venues, catering, and follow‑up actions
• Prepare, format, proofread, and distribute correspondence, presentations, reports, and spreadsheets to agreed timelines.
• Collate, lead, and circulate weekly and monthly reports and departmental information
• Maintain accurate departmental records, organisation charts, contact lists, and documentation
• Arrange domestic and international travel, including itineraries, accommodation, transport, and meeting logistics
• Support departmental and TJX‑wide events such as conferences, inductions, charity initiatives, and team away days
• Provide induction support for new associates and leaders, including workstation and equipment set‑up
• Process purchase orders and coordinate office supplies and stationery
• Act as a professional and discreet point of contact, handling communications and building effective working relationships
• Work collaboratively with other secretary's providing cover for the wider leadership team when required
• Handle own workload effectively, raising issues appropriately and maintaining confidentiality at all times

• Experience in a Secretary, PA, or senior administrative role supporting senior leaders
• Strong diary, meeting, travel, and event coordination experience in a fast‑paced environment
• Excellent organisational and time‑management skills, and able to handle opposing priorities
• High standard of written and verbal communication, with exceptional attention to detail
• Demonstrated discretion and professionalism when handling confidential information
• Confident user of Microsoft Office (Outlook, Word, PowerPoint, Excel)
• Strong interpersonal skills, with the ability to build effective relationships at all levels
• Proactive, solution‑focused, and adaptable to changing priorities
• Understanding of working within policies, procedures, and approval frameworks
• Awareness of data privacy requirements (e.g. GDPR)