Merchandise Controller

Sierra

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Come to work and be ready to think on your feet, grow your skills, and embrace the many opportunities. Our Distribution Centers are the key to getting new products out to our Sierra stores. To keep up with our ever-changing inventory, we stay nimble and adaptable. No day is the same, and that's just how we like it. Every shift is a new opportunity to Discover Different-and support each other along the way.

Responsibilities:

Essential Job Functions:

• Ensures merchandise meets purchase order expectations inspecting brand, quality, price, and quantity.

• Check the purchase order instructions for hangtag, label, or any other requirements.

• Partners and collaborates with all appropriate resources in the Distribution Center and Home Office to resolve issues in a timely manner.

• Communicates Planning objectives to the DC team and vice versa.

• Proactively addresses Vendor Compliance issues and opportunities in the way vendors pack, ticket, and ship merchandise.

• Informs the DC of inbound and current merchandising issues through email and tracking documents.

• Develops and applies in-depth understanding of all DC and Merchandise work management systems and tools to effectively problem solve.

• Builds and maintains effective working relationships with general warehouse associates, DC management, and Planning & Allocation.

• Answer general warehouse associate questions pertaining to purchase orders.

• Issues direction for re-work in the DC.

• Answers all Planning calls and requests, including taking photos and sending samples.

• Approves high-dollar damages.

• Identifies, initiates, and follows up on return to vendor issues, giving direction for preparation of final disposition of goods.

• Completes daily communication logs between shifts.

• Identifies and communicates immediately to manager and team members about merchandising issues that have a large scope/financial impact.

• Trains new Merchandise Controllers and other members of management as needed.

• Answers HomeGoods store inquiries for merchandise price information and provides feedback to DC management.

• Ensures building compliance with best practices related to merchandise.

• Research and answer inquiries from accounts payable.

• Strong organizational and time management skills, as well as flexibility and the ability to prioritize tasks

• Works well with little supervision, self-motivated

• Ability to multi-task

• Strong PC skills, including Outlook, Excel, Word, and PowerPoint

• Strong problem-solving and negotiation skills, in addition to strong oral and written communication skills

• Displays strong follow-through skills to resolve problems in a timely manner

• Utilizes active listening skills to communicate with all levels effectively

• Strong interpersonal and collaboration skills

• Ability to informally influence

• Ability to perform job responsibilities in a climate-controlled distribution center environment while standing and walking on a constant basis

• Ability to occasionally lift up to 50 lbs.