Manager of Field Training

TJX Canada

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description:

We're looking for a Manager of Field Training who will own and lead a national onboarding and development strategy that shapes the success of Store Managers, Managers in Training, and District Managers across all regions. In this highly visible role, you'll influence a 12-18-month talent pipeline, set national training standards, and use data-driven insights to close capability gaps and strengthen field leadership performance. This role offers the opportunity to make a measurable enterprise-wide impact while building strategic partnerships, leading a unified team vision, and driving long-term business results.

Why Work With Us?

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
• Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources
• Management Incentive Plan along with a robust Retirement Savings Program
• A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.
• Enjoy Associate discounts at our stores, available to you and eligible family members.
• Comprehensive training and development resources designed to help you learn, grow, and succeed.
• Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.

• Leads, develops, and executes the national strategy for onboarding, training execution, and transition of new Store Management, Managers in Training (MITs), and District Managers to ensure consistent, high-quality learning experiences across all regions.
• Defines and executes a 12-18 month talent strategy to build a multi-faceted pipeline and ensure functional capability for current and future needs.
• Establishes a unified vision and effective resource plan for the team to ensure adequate resourcing for the regions and maintaining consistent service levels for the field.
• Collaborates with Regional Leadership and Home Office Store Operations to provide support, and insight into training trends, and opportunities, with the goal of enhancing the overall training & transition experience for Field Leadership.
• Partners closely with Field Leadership and Home Office Store Operations to deliver insights on training trends and opportunities, enabling the identification of critical capability gaps, resource needs, and strategic plans that effectively support and advance business priorities.
• Develops strong partnership with business partners to ensure store training, communication and associate experience are supported to meet identified business needs.
• Responsible for providing regular updates and influencing AVPs/RVPs on training status and operational readiness of NMM/ MITs to support successful transition.
• Leads the strategic review of training needs analyses, feedback, and assessment data to identify capability gaps; formulates high‑impact recommendations and oversees the implementation of development strategies that strengthen field leadership effectiveness and drive achievement of organizational performance.
• Establishes national standards for training content, execution quality, evaluation methods, and readiness criteria to support strong, consistent development outcomes.

• Minimum seven (7) years of experience in a training role and or Retail operations preferred; with progressive people management / leadership experience.
• Post-secondary degree in related field, e.g. Adult Learning Certificate, Retail or Business Management, are considered an asset.
• Solid understanding of training validation, business tools and reports to make business recommendations.

• Excellent leadership skills with the ability to act as a collaborative partner with senior management and positively influence management and staff to act in the best interests of the Company.

• Solid project management skills include structured project methodologies (i.e. determining needs, researching existing programs, etc.); utilizing multiple sources of information to develop well-structured business recommendations preparing and maintaining detailed development plans for projects; determining project specifications; understanding and applying principles of project control; and knowledge of and ability to use project reporting systems.
• Demonstrated people management skills including coaching, providing advice and guidance to Associates to resolve issues/problems, evaluating performance and providing feedback to team members.

• Solid analytical and critical thinking skills to provide solutions; ability to leverage prior experience and adapt quickly to the changing work environment to make effective decisions, revise business strategies to support the vision of the organization.
• Strong problem-solving skills including analysis of information (i.e. requirements; description of problems.); provide solutions with cost implications to effectively resolve issues and execute strategic solutions.

• Excellent written and verbal English communications skills: ability to read, write, communicate, and interpret information accurately. Bilingualism (French and English) required in Quebec.

• General computer skills including MS Office - Word, Excel, PowerPoint

• Posting End Date: Friday May 1st, 2026