Loyalty Manager (14 month contract)

TJX Canada

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description:

We're looking for a Loyalty Manager to lead the planning and execution of marketing strategies for TJX Canada's STYLE+ loyalty program, ensuring alignment with brand objectives. This role drives engagement through creative content, data-driven insights, and innovative program enhancements to strengthen customer loyalty

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.

• Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources

• Management Incentive Plan along with a robust Retirement Savings Program

• A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.

• Enjoy Associate discounts at our stores, available to you and eligible family members.

• Comprehensive training and development resources designed to help you learn, grow, and succeed.

• Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.

• Lead the planning and execution of loyalty marketing strategies and content across digital, in-store, and other marketing channels, ensuring alignment with business objectives.

• Drive program enhancements and leverage data and insights to optimize engagement and program acquisition.

• Manage budgets, agency relationships, and overall project management for STYLE+ loyalty initiatives.

• Collaborate cross-functionally and globally with marketing, IT, legal, operations, and vendor partners to deliver impactful campaigns.

• Provide leadership through talent development, coaching, and fostering collaboration within the marketing team

• Minimum 5-7 years of related marketing experience, preferably in retail.

• Post-secondary education in Business, Marketing, Advertising, or Communications.

• Strong understanding of loyalty marketing and customer engagement strategies.

• Excellent written and verbal communication skills; bilingualism is an asset.

• Highly organized with the ability to manage details, prioritize, and multitask under pressure.

• Strong interpersonal and collaborative skills, including conflict management and active listening.

• Proven leadership and team management experience, including coaching and performance development.

• Skilled in project management and strategic planning, with the ability to influence stakeholders.

• Analytical and problem-solving skills with the ability to apply data insights to business decisions.

• Innovative mindset with a passion for introducing new ideas and driving change.

• Customer-focused with a strong attention to detail and process excellence.

• This is a 14 month benefit eligible contract role

• Posting End Date: January 24th, 2026