Loss Prevention Program Development Specialist

TJX Canada

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description:

We're looking for a Loss Prevention Program Development Specialist who will play a key role in developing high‑impact training and program collateral that strengthens our LP capabilities across Stores and Distribution Centers. In this role, you'll collaborate with subject matter experts, HR Learning & Development, and cross‑border partners to develop consistent, compliant, and dynamic training programs that align with legislative requirements and LP standards. You'll support the full lifecycle of program development-from researching needs and identifying skill gaps to project‑managing new initiatives and ensuring facilitators are properly certified. This is a phenomenal opportunity for someone who thrives in a collaborative environment, enjoys crafting meaningful learning experiences, and is passionate about elevating LP talent across the business.

Why Work With Us?

• A culture built on integrity, respect, and collaboration, where every Associate is valued and empowered to contribute within an outstanding and inclusive environment.
• Exceptional benefits from day one, including Group Benefits, a Health Care Spending Account, Retirement Savings Program, Associate & Family Assistance Program, well‑being resources, and generous Associate discounts for you and eligible family members.
• Competitive time‑off and development opportunities, featuring a strong vacation package with a Vacation Trade Program, comprehensive training resources, career growth pathways, and tuition reimbursement to support your advancement.
• A modern and flexible work experience, offering innovative amenities at our eco‑friendly corporate office along with the balance and convenience of a hybrid work model.

• Partners with the LP Programs & Communications Manager and subject matter experts (HR L&D, U.S. partners, and vendors) to assess training needs, review program effectiveness, and identify skill gaps across LP audiences.
• Reviews, edits, and maintains all LP training tools and templates for Store, DC, and LP teams, ensuring consistent messaging across programs such as Investigator Safety, ShrinkSense, DLPM Training, ATP/CTP/MTP, VTRA, ShrinkSmart, De‑escalation, Mobile Surveillance, Wicklander, and LP Systems.
• Leads and project‑manages new training initiatives, staying current on legislative changes and ensuring programs and collateral are updated to meet compliance and operational standards.
• Ensures all LP training facilitators maintain proper certification by handling records, coordinating re‑certifications, and following up with Leaders to support Associate development and training integration.
• Contributes to continuous improvement by gathering feedback from program facilitations, recommending improvements, and supporting annual initiatives, special projects, and committee work as needed.

• Minimum two (2) years of progressive experience in Retail, preferably off-price, with experience in operations, training and loss prevention are preferred.
• Post-secondary education in adult training, communications, or related field considered an asset.
• Strong organizational and project‑management skills with the ability to determine requirements, timelines, and risks; highly meticulous, creative, and team‑focused while working independently and maintaining strict confidentiality; proficient in MS Office and Adobe Suite (Photoshop, Illustrator, After Effects, Premiere Pro, Dreamweaver), with good knowledge of SharePoint and intranet portals.
• Exceptional communicator with strong written, verbal, presentation, and interpersonal abilities; highly skilled in editing, proofreading, design, and relationship‑building, with the ability to influence partners, gather information, and act as a trusted advisor. Demonstrates strong analytical, critical‑thinking, and problem‑solving skills to assess sophisticated information, adapt quickly, make effective decisions, and implement strategic solutions; bilingualism is considered an asset.