Loss Prevention Organised Retail Crime Manager

TJX Australia

At TJX Australia, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Processing Centers, Corporate Offices, or our TK Maxx Retail Stores, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Join the Growing Team at TJX Australia (TK Maxx)

We've just reached an exciting milestone - 90 TK Maxx stores across Australia and we're still growing!

We're looking for a Loss Prevention Organized Retail Crime Manager to lead our efforts in protecting our stores, customers, and associates. In this pivotal role, you'll shape strategy, lead investigations, and partner with law enforcement and industry peers to combat organised retail crime.

If you're ready to make a meaningful impact and thrive in a fast-paced, growth-focused environment, this is your opportunity.

Key Responsibilities:

• Oversees TJX Australia's national Organised Retail Crime (ORC) strategy and state-based ORC teams.
• Establishes investigation cadence, compliance, and intelligence-led approaches to disrupt organised crime and repeat offenders.
• Works closely with Police, external retailers, Retail District Managers, and Analytics to prioritise targets, allocate resources, and reduce shrink.
• Maintains legal and safety standards across all ORC investigations and activities.
• Coaches and manages state-based Supervisors and Investigators, setting goals, providing feedback, and driving performance and development.

• Extensive experience in Organized Retail Crime or Loss Prevention with multi-site or national leadership; proven success in complex investigations and team performance.
• Strong capability in coaching, performance management, talent planning, stakeholder engagement, and driving change.
• Deep understanding of offender methodologies, ORC typologies, and collaboration with Police and retailers; skilled in directing covert operations.
• Proficient in intelligence platforms (Resolver, Auror), CCTV tools, case-building systems, and Microsoft 365; able to convert data into actionable insights.
• Solid grasp of evidence handling, privacy, WHS, and legal requirements; excellent written and verbal communication for briefings, operation orders, and executive updates.

• A competitive salary & bonus package
• Access to dedicated training and on-the-job resources to support your career development.
• Employee discount at TK Maxx stores.
• Receive 2 additional paid leave days per year - Maxx Days - on top of your accrued leave.
• Access to our Employee Assistance Program for you and your family.