Logistics Operations Manager

TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Logistics Operations Manager

Job Summary:

As Logistics Operations Manager you are a crucial part of our supply chain network, supporting the flow of goods from our ports and domestic vendors to our U.S. stores. You'll build the tools and provide critical analysis to ensure we get the right product, to the right place, at the right time. Working in a fast-paced retail business, no day will be the same!

You will oversee NJ 3PL facilities to help optimize logistics operational performance, drive cost savings and build the necessary capabilities to support our continued growth.

Major Areas of Responsibility & Activities:

• Responsible for NJ 3PL building management.
• Track KPIs to identify areas of substandard or lagging performance.
• Facilitate meetings with 3PL providers regarding building management, OPH, P&Ls, KPI and with other internal TJX business partners.
• Supports internal financial visibility and approvals to ensure alignment across verticals.
• Implementation of innovation or ES projects for consol/transload operations that support continuous improvement.
• Manage exceptions and be the escalation point for all day-to-day operational concerns.
• Drive bypass initiative to ensure timely freight flow and cost considerations.
• Continuously monitor freight volume and flow to ensure product arrives when needed.
• Influence internal and external business partners and represent TJX as appropriate at external events.
• Managers, coaches and mentors direct reports and 3PL partners for successful execution of day-to-day responsibilities.

• Bachelor's Degree Required
• 5-7 years' experience in Supply Chain or Logistics
• Operational acumen
• Advanced analytical, critical thinking and problem solving skills.
• Experience leading and developing a team.
• Understanding of Logistics / Supply Chain / Financial KPIs

• Attention to detail and ability to prioritize multiple workstreams concurrently in a fast-paced environment.
• Ability to influence others without authority and an agile learner.
• Strong interpersonal and communication skills.
• Envisioning the future and anticipating trends and their implications for the company.
• Fosters an understanding of the company's strategic direction in others.
• Creates a positive environment in which a diverse workforce can thrive.