Import Compliance Specialist

TJX Australia

At TJX Australia, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Processing Centers, Corporate Offices, or our TK Maxx Retail Stores, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

About the Role

We're looking for an Import Compliance Specialist to support the smooth and compliant flow of merchandise into Australia.

In this role, you'll partner closely with Buying, Inbound Logistics, and external partners (including freight forwarders and customs brokers) to ensure we meet all regulatory requirements while keeping our operations efficient and agile.

This is a great opportunity for someone who enjoys working across teams, strengthening processes, and making a real impact on how we bring products into the business.

What You'll Do

• Support day-to-day import compliance activities to ensure merchandise meets Australian customs requirements
• Partner with Buyers, Inbound Logistics, and freight forwarders to facilitate smooth import processes
• Coordinate with brokers on documentation including Certificates of Origin (COO) and Free Trade Agreements (FTA)
• Validate and review data to ensure accuracy and compliance (including use of Excel tools such as VLOOKUPs and data validation)
• Identify potential compliance risks and support internal audits
• Maintain and improve SOPs, ensuring processes are clear and consistent
• Deliver training and guidance to internal teams (e.g. Buying Offices and booking teams) on compliance requirements
• Contribute to process improvements and continuous improvement initiatives
• Build working knowledge of quarantine requirements and regulatory frameworks (excluding biosecurity focus)

• Experience in import/export, trade compliance, or customs-related roles
• Background working with importers or within regulated industries (e.g. retail, food, beauty, healthcare) is highly regarded
• Strong understanding of Australian Customs requirements, including documentation, COO and FTA frameworks
• Exposure to quarantine processes and compliance requirements (BICON knowledge advantageous)
• Experience with internal audits, compliance checks, and process improvement
• Advanced Excel skills (VLOOKUPs, data validation, working with large datasets)
• Strong critical thinking and problem-solving capability
• Detail-oriented with a focus on accuracy and continuous improvement
• Confident communicator, comfortable working across multiple stakeholder groups

• Collaborative, team-first environment with strong cross-functional partnerships
• Opportunity to step into a broader importer-side role and deepen your expertise
• Exposure to end-to-end logistics and trade compliance processes

• Support day-to-day import compliance activities to ensure merchandise meets Australian customs requirements
• Partner with Buyers, Inbound Logistics, and freight forwarders to facilitate smooth import processes
• Coordinate with brokers on documentation including Commercial invoices, Manufacturers Declarations, and Certificates of Origin (COO)
• Validate and review data to ensure accuracy and compliance (including use of Excel tools such as VLOOKUPs and data validation)
• Identify potential compliance risks and support internal audits
• Maintain and improve SOPs, ensuring processes are clear and consistent
• Deliver training and guidance to internal teams (e.g. Buying Offices and booking teams) on compliance requirements
• Contribute to process improvements and continuous improvement initiatives
• Build working knowledge of quarantine requirements and regulatory frameworks (including biosecurity focus)