Governance Manager, Trade Compliance

TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Governance Manager, Trade Compliance

Job Summary:

In this role you will lead and manage the development and standardization of Trade Compliance governance tools, processes, and controls to ensure clear decision‑making, accountability, and performance standards. Ensuring compliance with U.S. Customs and other regulatory requirements through effective policies, risk assessments, internal controls, and monitoring. You'll oversee the policy development and continuous improvement of SOPs, systems implementation, auditing, and corrective action programs. Partner cross‑functionally with Logistics, Legal, Risk Management, IT, and key stakeholders to drive compliance, reduce regulatory risk, and improve operational efficiency.

Major Areas of Responsibility

• Supports the development and execution of trade compliance audit strategies and programs, supporting TJX's participation in CBP's CTPAT / ISA Trusted Trader program.

• Designs, maintains validates and ensure implementation of internal controls and procedures to ensure compliance with Customs and other importing government agency regulatory requirements.

• Oversees execution of system governance processes and framework, including review and approval of system changes, enhancements, and configurations to ensure operational compliance and internal controls. Including collaboration with business partners to evaluate and communicate impact of system changes and audit strategies to ensure effective risk mitigation.

• Develops, documents, and implements audit governance mechanisms and decision rights within the Trade Compliance functions; directs processes to conduct periodic reviews and updates

• Develops, implements, and ensures adherence to procedures, recordkeeping requirements, standards, and tools to support consistent process execution, reporting, and communication across the Trade Compliance organization.

• Partners with various Business Leaders and Logistics Associates define process and procedure requirements, resources, and tools while establishing and managing a consistent cadence for internal and external stakeholder communications related to governance, process and system updates.

• Ensures training, implementation and ongoing governance of new or revised policy and procedures while managing and maintaining resources including Logistics website, SharePoint sites, and repositories for SOPs, SOWs, and related documentation.

• Leads targeted risk assessments and compliance with governance framework and regulatory requirements

• Identifies, reports and escalates compliance and operational risks, issues and control enhancements.

• Manages governance program, delivery, implementation and alignment to company goals and objectives.

• Review, obtain approval and publish/communicate Decision Rights

• Escalates to Leadership non-compliance areas and operational risks

• Manages governance program assessment and decides recommendations.

• Determines modifications to process, recommendations on best practices to improve overall compliance, efficiency, reduce import cost/duty, mitigate risk.

• Bachelor's Degree , CBP Broker License, Preferred certification in Project Management

• 5+ minimum years of work experience in Regulatory Compliance, experience with risk and controls management program / project management and global supply chain

• Advanced knowledge of global trade regulations and customs compliance

• Experience leading cross functional programs/projects

• Demonstrated success in impact assessment and change management

• Microsoft Office Suite and other office management tools and applications required

• System governance, controls and workflow implementation