Employee Relations Manager

TJX Europe

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

As part of the Employee Relations team, the Employee Relations Manager - Policy & Compliance supports the delivery of TJX Europe's policy and compliance strategy. The role will support on policy and compliance related changes arising from the Employment Rights Act 2025, ensuring these are effectively embedded across our policies and processes. Working closely with the Policy and Compliance team, the role ensures consistent application of policies and supports ongoing compliance across TJX Europe.

Policy development

• Support the delivery of the policy strategy across Europe including project management activities, supporting implementation, working with key stakeholders and managing communication cascade
• Conduct research and benchmarking across Europe to inform policy roadmap and ensure alignment with best practice
• Ensure all policies and any associated forms and letters are kept up to date with current legislation and company standards
• Maintain policy templates to ensure they remain clear, accessible and consistent in tone
• Work with our external partner to ensure consistent formatting and quality control across our suite of policies
• Deliver upskills to our HR Business Partners and HR Service Centre on any policy updates or new policy launches
• Support the development and delivery of manager tools and training related to policy and compliance.
• Partner with the inclusion & diversity team to ensure policies are inclusive and reflect best practice

• Implement HR compliance activities and support compliance projects as directed by the Senior Manager.
• Support immigration compliance processes in partnership with Compliance Manager, ensuring right to work guidance and sponsorship procedures are up to date and communicated effectively.
• Assist with preparations for external audits (e.g., Home Office) and maintain accurate compliance records.

• As part of the ER COE, become a trusted partner in the development and delivery of effective policy and compliance solutions.
• Work collaboratively with the team to deliver policy and compliance objectives.
• Participate in team meetings and contribute to continuous improvement of ER processes.

• Maintain up-to-date knowledge of relevant legislation and compliance requirements.
• Support the monitoring and reporting of compliance and policy metrics

• Significant UK Employee Relations experience, ideally in a retail or customer-facing environment.
• Experience writing and updating policies and accompanying letters and forms.
• Strong organizational and communication skills.
• Ability to work collaboratively and build relationships across teams.
• Detail-oriented, proactive, and able to manage multiple priorities.
• Comfortable working in a fast-paced environment and adapting to change
• You must have the legal right to work in the country you are applying to.