Distribution Center Operations Supervisor - ADC

TJX Canada

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description:

We're looking for a Distribution Center Operations Supervisor who thrives in a fast-paced environment and enjoys leading teams to success. In this role, you'll oversee daily operations in your assigned production area, ensuring production goals are met while maintaining cost efficiency and top-tier safety and quality standards. You'll have the opportunity to make a real impact by fostering positive associate relations and driving operational excellence. Join us and be part of a team where your leadership skills help shape a safe, efficient, and high-performing workplace.

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
• Enjoy Associate discounts at our stores, available to you and eligible family members.
• Immediate access to our Group Benefits package, including a Health Care Spending Account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources
• A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.
• Comprehensive training and development resources designed to help you learn, grow, and succeed.
• Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.
• Enjoy shift premiums, safety shoe reimbursement, a self-serve beverage and snack station, and access to a Retirement Savings Program

• Lead collaboratively across shifts, supporting Associates in executing plans within timelines and resources.
• Align and implement departmental plans daily, weekly, and for 3-6 months ahead.
• Identify and resolve obstacles to meet production requirements, coordinating with other supervisors.
• Plan for current production and seasonal fluctuations to achieve targets.
• Use data to guide decisions and meet daily, weekly, and monthly goals.
• Drive process improvements and maintain a cross-functional mindset in a 7-day operation.
• Address interdependencies and business changes to ensure efficient merchandise flow.
• Assess Associate performance, provide coaching, training, and timely feedback.
• Build strong partnerships across departments and shifts to maximize efficiency.
• Organize and monitor work assignments, ensuring adherence to operational and safety standards.
• Promote positive labor relations, manage grievances, and apply the Collective Bargaining Agreement.
• Ensure compliance with health and safety standards.
• Provide guidance, mentorship, and best practices to team members.
• Participate in annual and special projects or committees as needed.
• Manage talent acquisition, onboarding, and training of direct reports.
• Work with HR to address short-term talent needs and implement capacity-building solutions.

• Minimum 2 years of progressive experience in distribution (retail or similar) with supervisory responsibilities.
• University degree or college diploma or equivalent experience.
• Responsible for the day-to-day operations within an assigned production area by providing leadership to Associates, ensuring production requirements are met, while maintaining cost efficiencies, health and safety, quality and service standards, and positive Associate Labor Relations.
• Lead with a collaborative approach across shifts and supervise a team of Associates to ensure the plans and objectives are implemented in a timely manner
• Plan for and respond to plans for current production and seasonal fluctuations, ensuring the effective execution of targets and production plans
• Lead and address departmental obstacles to ensure a balanced production flow
• Provide direction, advice and guidance to team members on key activities; mentors, trains, answers questions and discusses the best business practices

• Posting End Date: December 2, 2025
• Shift Information: B Shift, 6:15 AM - 6:45 PM, Friday to Sunday
• Location: American Drive Distribution Center (ADC)