Summer Intern, EWR Operations

Description

About the Internship

The EWR Terminal B summer internship offers hands-on exposure to the core functions that keep an international terminal operating safely and efficiently, while providing a world-class customer experience. The summer intern will support daily terminal operations, operational planning, data analytics, and customer experience initiatives while gaining insight into emergency preparedness and real-time decision-making in a 24/7 environment. This role provides a unique opportunity to work alongside airport and stakeholder leadership in a collaborative team environment. The summer intern will contribute to meaningful projects and develop a strong foundation in aviation and public-sector operations. It is ideally suited for students pursuing careers in aviation management, transportation, public-sector operations, or business administration.

Responsibilities

• Support daily terminal operations, including passenger flow monitoring, customer experience projects, and coordination with airlines, federal partners, and internal Port Authority units.
• Assist with predictive passenger and flight volume planning, along with development and implementation of operational policies, procedures, SOPs, and emergency/customer experience plans.
• Contribute to strategic initiatives, technology pilots, and digital transformation projects aimed at improving the terminal's Airport Service Quality (ASQ) scores and overall terminal efficiency.
• Lead operational and customer experience projects that have tangible positive impacts on the terminal's passengers and stakeholders.
• Assist with budgeting activities, monthly reporting, accrual tracking, and financial documentation.
• Maintain operational records and provide support to management as required.

Minimum Qualifications

• Enrollment at a college or university at the time of the internship
• Major in Aviation Operations, Transportation Operations, Business Administration, Public Administration, or a related field.
• Must be able to obtain a Security Identification Display Area (SIDA) badge (fingerprint-based CHRC required).

Desired Qualifications

• Rising junior or senior
• Strong analytical, organizational, and communication skills.
• Ability to multitask in a fast-paced, 24/7 operational environment.
• Proficiency with Microsoft Excel and ability to work with data reports.
• Interest in airport operations, customer service, emergency response, or transportation systems.

Internship Details

• The start date will be Thursday, May 28, 2026

• The internship will last approximately 12 weeks, ending on Friday, August 21, 2026

• This is a full-time internship (5 days per week at 7.25 hours per day)

• In accordance with Port Authority policy, this position permits interns to work remotely a maximum of one day per week. In person collaboration is essential to how the Port Authority conducts business and regular in-office days or team collaboration days may be required depending on business needs. Some internships may require interns to be fully in-person.

Selection Process

• Only applicants under consideration will be contacted
• If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews
• Different internships will have different timelines for interviews

Compensation & Benefits

• The hourly rate range is $18.07 to $30.31 (the exact rate will be determined by internship type and rising school year)

• Ability to opt in to the New York State and Local Retirement System
• Access to Employee Business Resource Groups
• Facility Tours
• Career Panels
• Social/Networking Events

How to Apply:

Interested candidates should apply to this job by clicking on the "Apply Now" button and submitting a resume. The Port Authority of NY & NJ welcomes veteran and military spouse applications.

Only applicants under consideration will be contacted.

About The Port Authority:

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than twenty three billion in annual wages and eighty billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere.

Equal Opportunity Employer

The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.

It is the Port Authority's policy, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws, to provide reasonable accommodations to qualified persons with disabilities who are employees or applicants for employment and who request the Port Authority do so, unless providing the requested accommodation would result in an undue hardship to the Port Authority.

Job applicants may request a reasonable accommodation (1) if they claim a disability is affecting the interview process, or (2) to ensure that if they are selected for a position, they can perform the essential job functions. To submit a request, please contact the recruiter or email the Human Resources Department's Disability Accommodation Coordinator at [email protected].

The Port Authority will treat any request for Reasonable Accommodation by a job applicant confidentially.

Client-provided location(s): Newark, NJ

Job ID: Port_Authority-17094091

Employment Type: INTERN

Posted: 2025-12-01T23:40:58