Intern, Chief Operating Office

Description

About the Internship

The Office of the Chief Operating Officer oversees operations at the Port Authority's five lines of business: Aviation; PATH; Port; Tunnels, Bridges & Terminals; and World Trade Center as well as the Operations Services Department with the vision of being a world-class operator of world-class facilities. This internship will contribute to projects related to business performance and innovation, customer experience, and financial analysis.

Responsibilities

• Develop reports and presentations to support facility engagement on topics relating to procurement, absent management, budget management, and workforce strategy
• Engage with Departments across the agency to support process mapping and change management initiatives to support implementation of new or enhanced technologies and various priority projects
• Advance data analytic efforts to develop new tools and reports, including through the use of AI, in an effort to help increase employee productivity
• Assist in tracking project plans, milestones, deliverables, and schedules for projects tied to the agency's strategic working groups and customer experience programs
• Support the coordination and execution of various cross-departmental working group initiatives, including agency-wide efforts to identify efficiencies and cost savings
• Assist with special projects and assignments as needed

• Enrollment at a college or university at the time of the internship
• Major in Urban Planning, Architecture, Public Policy, Engineering, Computer Science, Business Administration, Political Science, or a related discipline

• Demonstrated commitment to working in the public sector
• Ability to work independently on complex assignments and to work in a fast-paced team environment on multi-disciplinary projects
• Excellent oral, written, and presentation skills

• The start date is expected to be Thursday, May 28, 2026
• This internship will require 36.25 hours/week during the summer and 30-36.25 hours/week during the school year
• In accordance with Port Authority policy, this position permits interns to work remotely a maximum of one day per week. In person collaboration is essential to how the Port Authority conducts business and regular in-office days or team collaboration days may be required depending on business needs. Some internships may require interns to be fully in-person.

• Only applicants under consideration will be contacted
• If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews
• Different internships will have different timelines for interviews

• The hourly rate range is $18.61 to $28.72 (the exact rate will be determined by internship type and rising school year)
• Ability to opt in to the New York State and Local Retirement System
• Access to Employee Business Resource Groups
• Facility Tours
• Career Panels
• Social/Networking Events