Recruitment & Learning Coordinator
Under general supervision, the Talent Operations & Learning Coordinator plays a critical role in delivering a seamless, compliant, and engaging candidate-to-employee experience. This role is responsible for supporting recruiting, onboarding, and talent operations through post-offer processing, interview logistics, background checks, and HRIS administration, as well as supporting learning initiatives through training coordination, completion tracking, and reporting. This role has a primary reporting relationship to the leader overseeing Recruiting/Talent Operations and a dotted-line reporting relationship to the leader overseeing Learning & Development for training and learning-related responsibilities.
Responsibilities:
Recruiting & Onboarding Operations
- Develop and maintain accurate records of applicant and new-hire status following offer acceptance, including background checks and pre-employment requirements.
- Prepare, distribute, and track offer letters via the HRIS and email, ensuring accuracy, proper approvals, and timely delivery to candidates.
- Communicate onboarding and post-offer processes clearly to new hires and follow up on outstanding actions as needed.
- Launch, monitor, and manage background checks through third-party vendors; track results, follow up on delays, and escalate discrepancies to HR Partners for guidance.
- Initiate new hires in the HRIS and coordinate approvals and completion with internal stakeholders.
- Utilize applicant tracking systems and background check platforms to ensure candidate data is current and complete.
- Manage all interview scheduling, logistics, and candidate communications, ensuring a professional and positive experience for candidates and internal teams.
- Provide support with resume sourcing and candidate screening for a variety of open roles as needed.
Training & Learning Administration
- Assist with the administration and logistics of live and virtual training sessions.
- Track completion and due dates for all required and mandatory training programs and follow up with employees and managers in accordance with the established escalation policy.
- Monitor required compliance training and conduct compliance training audits.
- Run and monitor reports related to new hires, training completion, and learning compliance as well as follow up with any outliers based on the outlined escalation policy.
- Support the learning team in the creation of training materials, including e-learning content, course documentation, and voiceover/audio recordings.
Process Management & Reporting
- Run, analyze, and distribute reports related to new hires, onboarding progress, training completion, and compliance metrics.
- Send and monitor two-week new-hire surveys and manage third-party new-hire survey tools.
- Analyze survey results and provide insights and trends to HR leadership to support continuous improvement initiatives.
- Manage administrative processing of vendor invoices, including securing approvals, submitting for payment, tracking payment status, and escalating discrepancies.
- Document, review, and update internal processes to ensure accuracy, consistency, and alignment with current practices.
- Support continuous improvement of recruiting, onboarding, and training workflows.
- Other duties as assigned.
Requirements:
- Bachelor's degree in Human Resources, Business Administration, or a related field or equivalent combination of education and experience, and 1+ years of hands-on HR experience, including HR operations, recruiting coordination, onboarding, learning administration, or related HR functions. OR 3+ years of hands-on HR experience, including HR operations, recruiting coordination, onboarding, learning administration, or related HR functions.
- Experience working with HRIS, applicant tracking systems, background check platforms, and learning management systems.
- High attention to detail and accuracy, particularly in documentation and systems work.
- Excellent written and verbal communication skills.
- Ability to handle sensitive and confidential information with discretion.
- Manage multiple projects simultaneously in a fast-paced environment, balancing competing priorities while meeting deadlines.
- Stay highly organized and detail-oriented, with strong follow-through and a commitment to accuracy across systems, documentation, and communications.
- Communicate clearly and professionally with candidates, hiring managers, recruiters, HR Partners, vendors, and internal stakeholders at all levels.
- Exercise sound judgment and discretion when handling sensitive and confidential information.
- Adapt quickly to changing priorities, processes, and business needs while maintaining a calm and solutions-oriented approach.
Preferred Qualifications:
- Experience in media, publishing, journalism, or a fast-paced, mission-driven organization is highly desirable.
- Experience creating or supporting e-learning content and training materials.
- Familiarity with tools such as WellSaid, Captivate Classic, Google Slides, or similar learning content platforms.
- Experience supporting compliance training or audits.
- Comfort analyzing survey data and translating results into actionable insights.
- Experience partnering with Learning teams to support development of training materials (e.g., course documentation, basic e-learning updates, voiceover/audio support).
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- FSA
- HSA
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Mental Health Benefits
- Pet Insurance
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Holiday Events
Vacation and Time Off
- Unlimited Paid Time Off
- Paid Holidays
- Leave of Absence
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Relocation Assistance
- Financial Counseling
Professional Development
- Promote From Within
- Access to Online Courses
- Internship Program
- Leadership Training Program
- Lunch and Learns
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Asian founded/led
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