Sr. Consultant DAIO Workforce Transformation

Sr Cons Strat Initiatves - NS07BE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The Sr. Consultant, DAIO Workforce Strategy is an execution-focused role responsible for delivering the analysis, planning, and day-to-day support that enables the Data, Analytics, AI, and Operations (DAIO) workforce strategy. Reporting to the Director Workforce Strategy this role translates established workforce strategy into actionable plans, insights, and deliverables.

This role partners closely with HR, DAIO leaders, Learning, and Technology teams to support strategic workforce planning, workforce transformation initiatives, and future-focused skilling efforts that align to DAIO business priorities and AI transformation goals.

This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).

Key Responsibilities

• Execute components of the DAIO workforce strategy by translating strategic direction into detailed analyses, workforce plans, and implementation-ready outputs.
• Conduct workforce analyses including demand, capacity, and skills assessments to support strategic workforce planning (SWP) activities.
• Maintain and refresh workforce plans, models, and assumptions as business, talent, and technology priorities evolve.
• Develop data-driven insights, summaries, and recommendations to support leadership discussions and decision-making.
• Support workforce transformation initiatives by managing workplans, timelines, dependencies, and deliverables for assigned workstreams.
• Track progress against milestones, KPIs, and success measures; identify risks and issues and escalate as needed.
• Coordinate execution across HR, DAIO teams, Learning, and Technology partners to ensure alignment and timely delivery.
• Support skills forecasting, role segmentation, and identification of critical roles across DAIO.
• Partner with HR and Learning teams to execute skilling and upskilling initiatives, including AI, analytics, and digital capability programs.
• Support build-versus-buy analyses by gathering and synthesizing data on internal skills, external labor markets, and vendor options.
• Serve as a day-to-day working partner for assigned stakeholders, ensuring clear communication and follow-through on deliverables.
• Support coordination with vendors and partners by tracking deliverables, documenting outcomes, and supporting governance processes.

• Bachelor's degree in Business, Human Resources, Strategy, Analytics, or a related field.
• Minimum of 8 years of related experience in workforce strategy, strategic workforce planning, management consulting, HR analytics, or transformation-focused roles.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Experience supporting complex, cross-functional initiatives in a fast-paced, matrixed environment.
• Working knowledge of workforce planning concepts, skills-based talent approaches, and transformation initiatives.
• Strong written and verbal communication skills, including experience preparing executive-ready materials.
• Comfortable operating with ambiguity and executing against evolving strategic direction.