Solution Architect

Architect - IA07BE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The Hartford is seeking a transformative, customer centric Solution Architect to join the Small Business IT team where we build and scale some of the industry's best Small Business digital experiences from quote-to-bind-to-service. You'll design solutions that power our Portfolio modernization, accelerate a robust invest agenda, and turn emerging tech into real customer and agent outcomes.

As a Small Business Solution Architect, you'll define what's next. Bring your deep application design expertise and outstanding communication skills to architect bold, end-to-end solutions that fuel our strategic business objectives. Our environment thrives on agility, where rapid experimentation and iterative learning are the norm, empowering you to design advanced AI and digital-first architectures that span multiple technologies and platforms. You'll have a front-row seat influencing leaders and shaping the future of our business vision. By tightly aligning technology strategies with real business goals, you'll ensure our digital and AI-first approach delivers truly impactful outcomes across the Small Business Portfolio. In Small Business, we're recognized for our relentless pursuit of excellence, shaping industry-leading customer and agent experiences, and pioneering platforms that drive speed, reliability, and results. If you're energized by cutting-edge technology Gen-AI, advanced digital products, APIs, Microservices, Micro Frontends, Cloud-first strategies, SaaS solutions, and more-this is your moment to shine among the best.

This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, or Hartford, CT) 3 days a week (Tuesday through Thursday).

What you'll do (day to day)

• Establish and drive clear, effective, and innovative solution designs aligning to The Hartford's reference architectures, blueprints, and business and IT strategies across our Digital properties, with a focus on AI and strategic thinking.
• Translate strategy into end - to - end solution designs spanning mobile, responsive web, APIs, microservices/micro - frontends, data, and cloud infrastructure.
• Produce option analyses and decision records balancing strategic alignment, security, reliability, complexity, and cost.
• Design solutions leveraging SaaS and Native Cloud architectures and services, focusing on rationalizing and modernizing assets.
• Advance digital identity and zero - trust patterns across experiences; ensure alignment with enterprise security standards.
• Partner with value streams on roadmaps and increments; ensure designs meet non - functional expectations and are operable (telemetry, SLOs, runbooks).
• Evaluate and land emerging Technologies where it demonstrably improves outcomes.
• Align to architecture governance: reviews, permits to build, conformance checks, and pragmatic exceptions when warranted.

• 5 -8 years of experience in solution architecture, application architecture, or senior engineering roles within a large - scale enterprise environment.
• Proven Small Commercial Industry Experience
• Demonstrated impact designing cloud - native solutions (AWS/Google), APIs and integration patterns including:
  
  • Microservices and service oriented architectures
  • Event driven and API based integration patterns (SOAP, REST)
• Hands - on experience applying GenAI/ML to production use cases; familiarity with agentic architectures, RAG, semantic search, embedding models and LLMs .
• Expertise with digital identity/CIAM and modern auth (OIDC/OAuth2) and aligning to enterprise security standards.
• Experience developing or designing single-page applications utilizing contemporary frameworks such as Angular/React .
• Experience designing and implementing cloud-based solutions utilizing Microservices or API-based integrations with a clear understanding of JSON, REST, and HTTP standards.
• Clear understanding of cloud, hybrid cloud, and container deployment architectures including building cloud-ready applications and container orchestration systems.
• Fluency in platform and product thinking , solution KPIs, reliability engineering, and cost management.
• Strong written, verbal, and influence skills-comfortable engaging senior leaders and mentoring engineers across a matrixed org.
• Bachelor's degree in CS/Engineering or equivalent practical experience
• Cloud certifications and architecture certifications are strongly preferred.