Senior Staff Reliability Engineer

IND Senior Staff Reliability Engineer - GCC019
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The Cloud Services team is seeking a Senior Cloud Reliability Engineer to help design, operate , and continuously improve a large-scale, multi-cloud platform environment (AWS & GCP skills preferred) .

This team is responsible for the engineering, reliability, and governance of 200+ cloud services supporting critical business workloads. The role blends hands-on technical delivery with platform strategy, reliability standards, and automation at scale .

You will work closely with global engineering, security, and infrastructure teams, including senior leadership, to ensure cloud services are secure, resilient, observable, and cost-effective.

Key Responsibilities

• Assists in the development, maintenance and operations of IT services across 200+ infra services across our Cloud transformation landscape.

• Develop solutions and drive adoption of enterprise solutions such as Cyber Protection, Disaster Recovery, and Security enhancements, across Line of business teams.

• Drive improvement, through automation, of software delivered as a service from an efficiency and simplicity perspective .

• Provide clear operational documents and construction/support specifications to IT userbase .

• Provide insight into operational Metrics across the entire Cloud Environment.

• Consult with customers on any new requirements , design questions or functionality configurations for environments on and off premise

• Deliver the tooling and capabilities needed to enable cloud compliance, metrics , reporting and cost management roadmap and strategy.

• Participate in incident resolution and change implementation as necessary. This may occasionally include support during non standard hours .

• Requires expert level hands on experience with deep, hands-on expertise in AWS cloud services .

• Proficiency in infrastructure automation and scripting (Python, shell scripting, CloudFormation, Terraform, Ansible, AWS Lambda).

• Solid understanding of networking, firewall , and security concepts in cloud environments.

• Experience with Git-based workflows and modern CI/CD practices.

• Expert understanding of how applications should be engineered by following fault tolerate best practices, separation of duties, observability, and being operator friendly.

• Working knowledge of block , object , and file storage technologies .

• Experience designing or supporting disaster recovery solutions , including familiarity with AWS Elastic Disaster Recovery.

• Self-motivated, results-oriented, and comfortable working independently as well as collaboratively across global teams.

• Intermediate knowledge of Ansible .

• Familiarity with G oogle Cloud Platform is also a plus.

• Collaborative work environment with global teams.

• Competitive compensation and comprehensive benefits.

• Continuous learning and growth opportunities in geospatial and risk analytics technologies.