Sales Operations Consultant

Sales Support Consultant - 87PR5E

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The Sales Operations Consultant plays a pivotal role in driving the coordination and communication of issue resolution processes as well as serving other key functions within the Sales organization at Hartford Funds. This individual will champion comprehensive ownership of issue resolution, collaborating across departments to ensure seamless operations and build lasting trust within the sales team.

Key Responsibilities:

• Own the coordination and communication of issue resolution, ensuring a more comprehensive approach than currently exists.
• Engage with sales leadership to secure necessary approvals for process changes and initiatives.
• Collaborate with IT to implement system changes that support sales operations and process improvements.
• Partner with Finance to guarantee accurate compensation adjustments, and work directly with sales representatives to clarify timing, visibility, credit, and compensation details.
• Communicate updates and outcomes to relevant sales team members, as well as leadership to ensure they understand the timing and impact from a compensation perspective, with the ultimate goal of fostering trust in business data and tracking.
• Manage the Distribution Coverage Exceptions Process by capturing and maintaining exceptions for the sales team and coordinating with Divisionals and the Distribution COO.
• Oversee the Focus List Process, acting as the owner for AC, BDC, and IAC focus list oversight, maintenance, and necessary adjustments.
• Handle governance of the ongoing creation and maintenance of advisor teams.
• Coordinate with the Head of Sales Operations to liaise with Distribution vendor relationships.

• Bachelor's degree in Business Administration, Finance, or a related field preferred.
• Experience in sales operations, compensation administration, or a similar role preferred
• Demonstrated ability to coordinate across multiple functions and communicate effectively with diverse stakeholders.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency in working with IT systems and compensation management tools is an advantage.

• Excellent verbal and written communication skills
• Attention to detail and a commitment to accuracy
• Ability to manage sensitive information with discretion
• Strong interpersonal skills and a collaborative mindset
• Proactive approach to identifying and resolving issues