Performance Analytics Consultant - Global Specialty

Consultant Perf Analytics - GB08BE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The Global Specialty (GS) Performance Analytics Consultant delivers the vision and strategy for data - driven performance analytics across GS. They play a critical role in advancing a culture of insight - led decision - making, accountability, and strategic execution aimed at profitable, sustainable growth. As a strategic partner to Underwriting and related functions-including Product, Actuarial, Claims, Finance, and the Transformation Office-the analyst leverages data, analytical rigor, and clear communication to support the achievement of GS business objectives.

The Performance Analytics (PA) team supports insights across a range of Global Specialty segments with U.S. and international presence, including Financial Lines, Primary & Excess Casualty, Property, Commercial Auto, Inland & Ocean Marine, Environmental, Bond, Livestock, Energy, and Credit & Political Risk. As a PA, you will support one of these segments in addition to a transformation value stream.

This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).

The Ideal Candidate

• Is curious, analytical, and eager to understand how GS underwriting and operations work
• Demonstrates strong SQL skills and confidence in independently sourcing and transforming data
• Has working knowledge of Python
• Has experience with visualization and reporting tools (e.g., Power BI, Tableau)
• Understands or can quickly learn financial and operational performance drivers in specialty insurance
• Translates data into clear, compelling stories tailored to both technical and executive audiences
• Asks thoughtful questions, builds strong cross - functional partnerships, and contributes to elevating analytics maturity
• Is motivated to grow into a value - adding partner to GS Underwriting teams

• Business Understanding & Performance Insight
  • Develop a deep understanding of underwriting workflows, operational processes, and financial levers within your assigned GS segment.
  • Analyze key KPIs and performance trends, identifying meaningful shifts and diagnosing underlying causes.
  • Support routine monthly portfolio reviews across GS lines, including analysis of flow, KPIs, claims trends, underwriting behaviors, and insights from partner tools.
  • Create and enhance performance metrics and KPI frameworks, ensuring clarity, consistency, and alignment with business needs.
• Cross-Functional Partnership
  • Partner with and support Business Intelligence professionals to enable clear, durable, and self - serve dashboards for business partners.
  • Partner with and support Data Science professionals to help measure the success of their solutions.
  • Develop an understanding of Data Science solutions and other technologies that support and transform GS Underwriting.
  • Partner with and support Data Engineering professionals to ensure data quality and shared understanding of data assets.
  • Partner with and support Asset Owner professionals to ensure clear, accurate communication with stakeholders and proper documentation of work - effort prioritization and requirements.
• Data & Analytics Execution
  • Independently source, transform, and validate data using SQL; maintain proactive communication with engineering partners on data quality and structure.
  • Build automated, repeatable analytical workflows using tools such as Python, Power BI, and Tableau.
  • Conduct statistical analyses (e.g., correlation and trend modeling) to identify meaningful patterns and insights.
• Communication & Influence
  • Synthesize analytical findings into concise, clear narratives for GS Underwriting leadership and partner teams.
  • Present insights and recommendations through polished PowerPoint materials tailored to varying technical and leadership levels.
  • Collaborate with Underwriting and cross - functional teams to identify improvement opportunities and support execution of business strategies.
• Data Governance & Operational Excellence
  • Combine and reconcile data from multiple sources, developing a strong understanding of GS data assets, lineage, and quality considerations.
  • Build trusted working relationships with Underwriting, Product, Actuarial, Claims, and Finance through reliable analysis, open communication, and consistent delivery.
  • Respond to ad - hoc analytical requests, providing clarity on definitions, methods, and drivers; offer guidance on KPI interpretation and visualization best practices.
  • Maintain strong, clear documentation of work - effort progress and analysis activities.
  • Adhere to and promote strong agile practices.

• 2+ years of SQL project work
• 1+ years of hands on work with Python for analytical and automation tasks
• 2+ years' experience with Power BI / Tableau or other visualization software
• Strong written and verbal communication skills
• Curiosity, creativity, and comfort navigating ambiguity
• Strong Excel skills
• Understanding of insurance performance concepts (rate, retention, loss trends)
• Self - motivated; can work independently and in teams
• Openness to learning new tools & domain knowledge
• Bachelor's degree required, preferably in Data Analytics, Statistics, Economics, Mathematics, Business, or a related quantitative field
• College - level statistical knowledge
• Familiarity with Agile practices (preferred)