IND Senior Software Engineer

IND Senior Software Engineer - GCC123
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Senior Applied AI Scientist

We are seeking a Senior Applied AI Scientist who will contribute to complex AI programs by owning defined workstreams or sub-components, delivering applied machine learning, generative AI, and emerging agentic AI solutions. This role applies established enterprise standards for Responsible AI, evaluation, and MLOps while partnering with cross-functional stakeholders to translate AI capabilities into well-governed, measurable business value.

Primary Job Responsibilities

• Design, build, and deliver applied ML, generative, and agentic AI solutions for RAG, conversational assistants, document understanding, and classification as part of larger programs.
• Drive assigned workstreams from problem framing and experimentation through deployment and monitoring, operating within approved enterprise AI platforms and delivery standards.
• Apply Responsible AI practices across the lifecycle, including privacy, governance, fairness, transparency, explainability, grounding checks, hallucination mitigation, and safety-by-design; coordinate required reviews with Legal, Compliance, and Model Risk partners.
• Contribute to knowledge base engineering, including document ingestion, metadata management, versioning, refresh processes, and auditability to improve retrieval quality and grounded AI behavior.
• Author and iterate prompts, few-shot patterns, and structured outputs using approved templates; implement safe tool-use constraints, guardrails, HITL controls, and escalation paths aligned to use-case requirements.
• Define and execute evaluation plans for assigned components, selecting metrics and thresholds aligned to established frameworks; support A/B testing, drift detection, and failure-mode analysis.
• Communicate progress, risks, tradeoffs, and evaluation results clearly, translating model behavior into actionable implications for stakeholders.
• Partner with Product, Operations, Claims, Underwriting, Risk, and technical teams to align workstreams with business goals, data realities, and regulatory constraints.
• Support production deployments and ongoing operations, adhering to monitoring, governance, observability, and rollback expectations.
• Act as a role model for best practices, provide guidance to less experienced contributors, and participate in reviews that shape domain-level technical standards.

• Proficiency in Python and scientific computing libraries; working SQL skills for data exploration, feature engineering, and knowledge preparation.
• Experience with hypothesis-driven experimentation, offline evaluation, and production validation within established CI/CD, MLOps, and governance frameworks.
• Ability to define and track metrics for classification, information retrieval, RAG/chat systems, forecasting, and operational KPIs, including A/B testing and drift monitoring.
• Working knowledge of embeddings, structured outputs, and foundational agent or tool-use patterns within approved guardrails and safety constraints.
• Experience with document parsing and OCR fundamentals, layout-aware extraction considerations, normalization, metadata and lineage practices, and PII detection or redaction.
• Hands-on experience with at least one cloud AI platform (Vertex AI, AWS SageMaker/Bedrock, or Azure AI Services).
• Working knowledge of enterprise AI governance, compliance, privacy, fairness, transparency, documentation, and safety-by-design expectations.
• Strong communication skills, translating analytical insights and evaluation outcomes into clear, decision-relevant narratives.
• Ability to operate with increasing autonomy in ambiguous problem spaces, applying sound judgment and escalating risks through defined governance processes.

• 2 to 4 years of Applied AI Science or related experience, demonstrating increasing autonomy in delivering AI workstreams or complex solution components.
• Bachelor's degree in Data Science, Computer Science, Applied Mathematics, Engineering, or a related analytical field. Advanced degree preferred.