IND - Lead Engineer, Infrastructure
IND Lead Engineer, Infrastructure - GCC035
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
About the Role
We are looking for a Documentum Platform Engineer to own and evolve our enterprise content management platform. This is a hands - on engineering role focused on OpenText Documentum, AWS, and Amazon EKS, supporting both cloud and hybrid environments.
You will be responsible for platform reliability, performance, automation, upgrades, and cloud enablement, working closely with application, infrastructure, and security teams .
Key Responsibilities
- Engineer, administer , and support OpenText Documentum (Content Server, DA, xPlore, DTS)
- Design, deploy, and operate Documentum on AWS, leveraging: Amazon EKS , Helm , Terraform / CloudFormation , Oracle databases , Amazon S3
- Manage multiple Documentum repositories (docbases) across dev, test, and production
- Perform performance tuning, capacity planning, and troubleshooting
- Design and maintain high availability and disaster recovery solutions
- Plan and execute Documentum upgrades, patches, and hotfixes
- Upgrade and maintain EKS clusters and underlying Linux platforms
- Automate provisioning and deployments using Infrastructure - as - Code and CI/CD
- Implement and manage Documentum security models (ACLs, roles, groups)
- Integrate authentication with LDAP / Active Directory / OTDS
- Monitor platforms using Splunk, Dynatrace, and related tools
- Provide production support, incident resolution, and root cause analysis
- Create operational documentation and runbooks
Required Qualifications
- 5+ years of hands - on OpenText Documentum experience
- Strong experience running Documentum on AWS
- Proven expertise with Amazon EKS and Kubernetes - based platforms
- Solid knowledge of AWS services, Linux, and cloud infrastructure
- Experience with Oracle databases supporting Documentum
- Deep understanding of: Documentum object models and xPlore indexing and performance tuning
- Experience with automation, CI/CD, and Infrastructure - as - Code
- Familiarity with enterprise monitoring and ITSM processes
Preferred Qualifications
- AWS, Kubernetes/EKS, and Documentum certifications
- Experience supporting Documentum in hybrid or large - scale enterprise environments
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
- Fitness Subsidies
- FSA
- HSA
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Hybrid Work Opportunities
- Remote Work Opportunities
- Flexible Work Hours
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- On-Site Cafeteria
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Volunteer Time Off
- Personal/Sick Days
Financial and Retirement
- 401(K) With Company Matching
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
Professional Development
- Internship Program
- Leadership Training Program
- Associate or Rotational Training Program
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program
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