Director of Performance Analytics - Global Specialty

Dir&Perf Analytics Consultant - GB06BE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The Data Science & Analytics Performance Analytics group is seeking a Director to shape and drive the vision and strategy for data and performance analytics in Global Specialty. This role will lead a team to cultivate the culture of data-driven decision-making, accountability, and active measurement of strategic growth, productivity and efficiency initiatives.

As a leader on the global Specialty Performance Analytics team, this position will lead a small team of 4 to create innovative solutions, understand trends, and develop actionable insights for the organization. This role is highly visible within Data Science and to business segment leadership, requiring both a mastery of detailed business analysis and the ability to clearly communicate to higher levels of the organization. As an expert resource for business segment executives, this leader will monitor trends within various lines of business (Financial Lines, Primary & Excess Casualty, Property, Commercial Auto, Inland & Ocean Marine, Environmental, Bond, Livestock, Energy, Credit & Political Risk) reporting findings to the leaders of Global Specialty. The role will require strategic planning and the development of a high performing team.

• Has Global Specialty business domain knowledge
• Has foundational knowledge of insurance products, claims coverage, actuarial concepts and common KPI's
• Influence without authority
• Challenges status quo, asks probing questions to get key information from business partners, builds strong partnerships, and helps lift the analytical capabilities of the organization
• Is adept at guiding and coaching teammates toward achieving superior results
• Is solution oriented and driven to investigate problems, good with ambiguity
• Is curious, collaborative, and eager to learn new things
• Has working knowledge of analytical, visualization, data manipulation and reporting tools
• Has business analytics skills and can translate the story to business partners
• Can quickly gain knowledge of the GS business from both Underwriting and Operational perspectives

• Strategic Planning; building and management of Performance Analytics Roadmap
• Maturing internal Operational Routines and ceremonies; while fostering collaboration
• Managing a team of 4
• Build analytical frameworks, including dataset creation/enhancement, tooling, and automation to enable deeper and faster analytical delivery
• Create and enhance performance and process metrics, leveraging a deep understanding of end-to-end performance of critical process and business objectives
• Perform intermediate level analytics, including but not limited to correlation, regression, external influences, and leading & lagging indicators to understand emerging trends, identify root causes, and drive meaningful improvement
• Synthesize and translate results into a compelling narrative to explain complex analytical work and associated recommendations to business senior leadership
• Build trusted partnerships with key stakeholders and senior business leaders and developing ongoing business insights
• Support Underwriting strategies to improve operational results and address emerging trends
• Develop an understanding of GS data assets, combining data from multiple disparate sources as required
• Create and refine performance analytic tools for PA team usage
• Respond to ad-hoc project and analytic requests and data queries and assign to team as appropriate