Director, Identity and Access Management (IAM) Platforms

Dir Architecture - IA06CE

Dir IT Management - IM06AE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The Director of IAM Platforms provides senior leadership for the strategic design, implementation, and governance of identity and access management solutions across the enterprise. This role focuses on modernizing customer identity platforms, lifecycle management, access governance, and platform strategy while maintaining strong awareness of technology risks and regulatory requirements.

Specifically, this leader will oversee the architecture, deployment, and operation of our Ping Identity platform suite, serving as the enterprise authority on authentication, authorization, and federation patterns.

This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).

Responsibilities

• Strategic Leadership: Lead the development and execution of a comprehensive identity management strategy, overseeing the deployment and management of core IAM platforms, with primary ownership of the Ping / ForgeRock Identity product suite (PingID, PingFederate, PingAccess, and PingDirectory).
• Modern Authentication & Authorization: Champion the shift toward passwordless authentication, adaptive/risk-based access, and Zero Trust security architectures leveraging Ping's integration capabilities.
• Platform & Lifecycle Governance: Provide risk oversight across the end-to-end identity lifecycle. Establish robust federation standards (SAML, OIDC, OAuth2) for seamless single sign-on (SSO) and multi-factor authentication (MFA) across customer and partner ecosystems.
• Cross-Functional Partnership: Partner with business, application, platform, and security teams to promote adherence to identity, infrastructure, and security control expectations, ensuring features align to roadmap expectations of all.
• Risk Reporting: Own and deliver IAM technology risk reporting for senior leadership, highlighting trends, systemic control gaps, and compliance with industry governance frameworks (e.g., NIST, SOX) and identity threat detection standards.
• Team Leadership: Lead, coach, and develop a global high-performing technical IAM engineering and administration team, fostering a culture of partnership, transparency, and accountability across technology and risk groups.

• 10+ years of experience in information security, technology risk management, or IAM engineering domains.
• 5+ years of hands-on experience architecting and maintaining enterprise-scale deployments of Ping / ForgeRock Identity solutions.
• leadership experience is required
• Deep technical expertise in identity federation standards, including SAML, OAuth 2.0, OpenID Connect (OIDC), and API security architectures.
• Proven implementation experience leading large-scale modern IAM platform migrations (e.g., transitioning legacy SSO to PingFederate) across complex, regulated financial services or insurance environments .
• Strong working knowledge of application architectures, directory services (Active Directory/LDAP), SDLC, DevOps practices, and CI/CD pipelines as they relate to identity controls.
• Executive presence with a proven ability to communicate effectively with senior leaders, translating complex technical issues into actionable, executive-level insights.
• Bachelor's degree from an accredited college/university in Computer Science, Information Security, or a related field (or equivalent experience).