Digital Content Management Specialist

Sr Spec Digital Marketing - ME08AE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

Digital Content Management Specialist - Risk Services

About the Role

We are seeking a detail-oriented and skilled Digital Content Developer to join our Risk Services team. Your work will directly support the effectiveness of our safety programs and educational resources, helping to deliver high-quality content to both internal teams and external clients.

In this role, you will serve as a copyeditor, working closely with subject matter experts (SMEs) and brand teams to ensure all content is clear, consistent, and aligned with our brand voice. You will also manage our internal and external content libraries, ensuring our records are accurate and our material is up to date.

Key Responsibilities

Content Development & Editing

• Copyedit technical and educational content to ensure clarity, consistency, grammar, and adherence to brand voice.
• Develop and maintain templates for technical papers and other standardized documents.
• Write or rewrite content based on input from SMEs, ensuring technical accuracy and readability for target audiences.
• Review submitted material for proper citation styles and compliance with company standards.

• Create and maintain a content calendar to address gaps and ensure timely updates.
• Upload and organize finalized content in internal and external content libraries.
• Ensure all content is properly titled, tagged, and categorized for easy retrieval.

• Partner with content owners, brand experts, and compliance teams to finalize and approve materials.
• Ensure all content aligns with regulatory, legal, and brand guidelines.
• Develop and provide guidance and support to team members on content standards and best practices.

• Bachelor's degree in English, Writing, Communications, or a related field.
• Proven experience in copyediting and content development, preferably in a technical environment.
• Strong attention to detail, particularly in grammar, formatting, and language usage.
• Knowledge of content governance and digital asset management best practices.
• Experience managing digital content libraries using SharePoint lists and libraries, or similar platforms.
• Ability to manage a variety of incoming and outgoing requests and meet deadlines.
• Comfortable working independently and collaboratively across teams.
• Proficiency in Microsoft 365 applications, including PowerPoint, Word, Outlook, and Teams.
• Insurance background is not required.