Strategy & Policy Manager

• Translate complex policy, data, and operational concepts into clear, concise communications for a broad audience.

• Manage a portfolio of strategic policy initiatives across multiple EOHHS agencies, ensuring alignment with Secretariat priorities.

• Research and evaluate best practices from federal, state, and private sector organizations to inform policy and program innovation.

• Develop reports, presentations, and data summaries to support decision-making and track progress on key initiatives.

• Collaborate with internal and external stakeholders-including agency leadership, providers, advocates, vendors, and community partners-to gather input and advance initiatives.

• Support the development of data strategy, governance frameworks, and analytical roadmaps aligned with agency needs.

• Identify programmatic gaps, risks, and opportunities, and recommend actionable solutions to improve outcomes.

• Support the day-to-day operations and cross-agency coordination efforts of the EOHHS Strategy Team.

Required Qualifications:

• Knowledge of policy development, program management, and strategic planning principles and practices.

• Ability to analyze qualitative and quantitative data and translate findings into actionable recommendations.

• Strong written and verbal communication skills, with the ability to present complex information clearly and effectively.

• Ability to manage multiple projects and priorities in a fast-paced environment while meeting deadlines.

• Ability to work collaboratively with diverse stakeholders and influence outcomes without direct authority.

• Ability to exercise sound judgment, handle sensitive information, and maintain confidentiality.

• Demonstrated proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.

Preferred Qualifications:

• Experience working in state or federal government, healthcare, Medicaid, or human services environments.

• Experience supporting executive leadership or working within a strategy, policy, or central office function.

• Experience managing cross-agency or enterprise-wide initiatives.

• Strong data analysis and reporting skills, including experience working with large datasets or data visualization tools.

• Familiarity with data governance, performance management, and strategic planning frameworks.

• Experience engaging with external stakeholders such as providers, advocacy organizations, vendors, or community partners.

• Ability to work independently, manage competing priorities, and meet tight deadlines.

About the Executive Office of Health and Human Services:

The mission of EOHHS is to provide effective leadership and management in the development and provision of health and human services that promote health and safety, independence, and quality of life for individuals and families, and communities throughout the Commonwealth of Massachusetts.

To learn more about EOHHS, please visit: https://www.mass.gov/orgs/executive-office-of-health-and-human-services

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori.

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions about this requisition, please contact Employment and Staffing Customer Service at 1-800-510-4122, option 4.

Questions or issues regarding access/login credentials to MassCareers, please contact the Mass HR ESC at 617-979-8500.

Qualifications

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.

II. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required experience.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Client-provided location(s): Boston, MA

Job ID: Commonwealth_of_Massachusetts-260002ZX

Employment Type: FULL_TIME

Posted: 2026-04-18T18:47:42