Principal General Clerk II - Training

• Operates computer, calculator, typewriter, telephone, and other standard office equipment.

• Makes frequent contact with local, county, state and federal officials and agencies, Sheriff's Office and other Jail and House of Correction employees, social workers and the general public, requiring patience, tact and discretion; may have regular contact with inmates.

• Performs similar or related work as required or as situation dictates.

• Has access to department oriented confidential information

[1] This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

[2] The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Qualifications

III. MINIMUM QUALIFICATIONS:
A. Education and Experience: High school graduation including or supplemented by courses in typing and secretarial sciences, associates degree desirable; five (5) years of experience in general clerical and secretarial work, with government experience preferred; or any equivalent combination of education and experience.
B. Special Requirements: Ability to become certified in cardiopulmonary resuscitation (CPR). Willingness to complete special certification programs related to specific work functions, as required, such as in-service suicide prevention program. Willingness to work in a correctional facility.
C. Knowledge, Ability and Skill:
Knowledge. Thorough knowledge of office practices, procedures, machines and word processing. Familiarity with correctional facility operations. Thorough knowledge of Massachusetts General Laws as they pertain to departmental functions and operations. Extensive knowledge of departmental operations, procedures and policies.

Ability. Ability to maintain accurate records. Ability to deal tactfully and appropriately with the general public, inmates, and correctional facility departments and to assist others in an effective manner. Ability to independently make decisions and solve problems. Ability to operate a computer.

Skill . Skill in typing and familiarity with computer assisted techniques and applications.

D. Physical Qualifications: Minimal physical effort demanded when performing functions. Ability to operate a keyboard and calculator at efficient speed, and to sit at a computer for long periods. May be required to stand for long periods of time. Specific vision requirements include close vision and the ability to adjust focus. May be required to lift, move, and/or push furniture and equipment which may weigh 30 pounds or more.
IV. JOB ENVIRONMENT: Work is performed under typical office and correctional facility conditions; work environment is moderately quiet.
V. SUPERVISION RECEIVED: Works under the general direction of the department head or other supervisory personnel; following department rules, regulations and policies.
VI. SUPERVISION EXERCISED: May exercise working supervision over a small number of clerical employees in the performance of clerical work or a few employees performing clerical work of moderate complexity.

Client-provided location(s): Worcester, MA

Job ID: Commonwealth_of_Massachusetts-250008E2

Employment Type: FULL_TIME

Posted: 2025-12-24T18:34:43