MassDOT Emergency Service Patrol Person I

Job Description

Duties and Responsibilities

• Maintains patrol logs and prepares reports as requested by Manager of Patron Services.
• Assists State Police in providing Security / surveillance of MassDOT premises, buildings, and equipment.
• Patrols the Massachusetts Turnpike (I-90) highways, bridges and tunnels as assigned, in specially equipped vehicles containing emergency service equipment.
• Aids disabled motorists by such mean as providing fuel and water replenishment, reflating or changing flat tires, connecting jumper cables to boost batteries or assisting patrons with locked vehicles, and under the direction of State Police (MSP) - pushing disabled vehicles to move them to a safe location.
• Assists the Maintenance Department by immediately reporting any unsafe road conditions to appropriate maintenance supervisor and corrects such conditions where possible.
• Performs other related duties as assigned.
• The Emergency Service Patrol (ESP) shall not have the authority or responsibility of a police officer.

Pre-Hire Process

Upon a conditional offer of employment, applicants must agree to and successfully satisfy a CORI or Criminal Record Offender Information check, a satisfactory review of his/her driving records and an employment reference check to be eligible for this position.

About MassDOT

The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth's residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT's culture and career opportunities can be found at mass.gov/massdot-careers.

MassDOT's divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.

Qualifications

Minimum Entrance Requirements

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Current MassDOT employees should use their internal MassCareers account to apply.

All job applications must be submitted online through MassCareers to be considered.

Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.

SPECIAL REQUIREMENTS:

Applicants must be 18 years of age or older; must possess a high school diploma or GED; must possess a valid Massachusetts motor vehicle license issued at least one (1) year prior to the date of employment. In addition, an applicant must not have had a Chargeable Accident or have been convicted of a major traffic violation (anything more than Endangering) for one (1) year prior to the date of employment.

• For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us.
• For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.
• For a disability-related reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at 857-274-1935.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Client-provided location(s): Pittsfield, MA

Job ID: Commonwealth_of_Massachusetts-2600001Z

Employment Type: FULL_TIME

Posted: 2026-01-31T18:36:36